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Collins Aerospace · 20 hours ago

Lowband Software Support Engineer (Onsite)

Hampton, VA

Full-time

Onsite

Senior Level, Lead/Staff

$101K/yr - $203K/yr

8+ years exp

Collins Aerospace is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. They are seeking a Lowband Software Support Engineer to manage airborne sensors’ processes and provide technical support for SIGINT systems and networks.

AerospaceIndustrialMilitarySatellite Communication

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Manages multiple airborne sensors’ processes simultaneously to operate and interface with multiple airborne sensors, sites, networks, and systems

Provides updates to sensor resources management processes

Provides management and ground support of multiple airborne SIGINT sensors and networks

Provides sensor troubleshooting support and recommend updates to CICS, GCP (CETS,MSCS, RIM, SEAM, and SDE) SW and networks

Provides technical and engineering sensors and networks support

Responds to Incident tickets

Monitors the network connections between the SIGINT sensors and ground equipment

Provides comprehensive analysis, diagnostics and fault isolation for the SIGINT systems and networks associated with ground components

Provides comprehensive analysis, diagnostics and fault isolation for the SIGINT sensors associated with End-to-End Sensor paths

Subject Matter Expert (SME) that provides SIGINT and networks sustainment support during system upgrades

Provides SIGINT process and network improvements/recommendations

Manages data encryption changes and implementation

Supports post upgrade SW/HW efforts in accordance with (IAW) tech data, Tactics, Techniques and Procedures (TTPs), and Operating Instructions (OIs). Provides OJT to AFP and identifies SIGINT and networks sustainment support improvements that reduce logistics footprint

Ensures SIGINT and networks system readiness, system/mission configuration relative to the sensor or communication link

Performs SIGINT and networks pre-mission tasks (system reboots, ground rings, etc.)

Completes SIGINT and networks data input for mission template

Provides real-time SIGINT and networks assistance to pilot, maintainers, operators and users

Documents issues with SIGINT End-to-End process/systems

Monitors SIGINT sensor and networks; takes appropriate action to restore sensor and networks capabilities using Government provided tools to perform process resets, power cycles, etc.)

Monitors all SIGINT related networks paths; takes appropriate action to restore communication

Monitors all SIGINT related DCGS systems; takes appropriate action to restore systems/processes

Evaluates SIGINT sensor/ground and networks anomalies such as maintenance actions and Incident tickets

Submits SIGINT and networks Incident tickets and performs SW maintenance actions as required

Completes SIGINT End-to-End mission debriefs and ensures appropriate maintenance personnel are aware of issues

Qualification

DCGS experienceInformation System Security ManagementDoD 8570.1 IAT Level IISTEM degreeDoD 8570.1 IASAE Level ITechnical supportTroubleshootingTeam collaboration

Required

10 years of DCGS experience

10 years of Information System Security Management experience

Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and minimum 8 years prior relevant experience or an Advanced Degree in a related field and minimum 5 years of experience

Current DoD 8570.1 IAT Level II or IAM Level I certification (e.g., Security+ CE, CCNA Security, CySA+, CAP, etc.)

Active and transferable U.S. government issued TS/SCI security clearance is required prior to start date U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance

Preferred

Current DoD 8570.1 IASAE Level I certification (e.g., CASP+ CE, CISSP, etc.)

Benefits

Medical, dental, and vision insurance.

Three weeks of vacation for newly hired employees.

Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option.

Tuition reimbursement program.

Student Loan Repayment Program.

Life insurance and disability coverage.

Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection.

Birth, adoption, parental leave benefits.

Ovia Health, fertility, and family planning.

Adoption Assistance.

Autism Benefit.

Employee Assistance Plan, including up to 10 free counseling sessions.

Healthy You Incentives, wellness rewards program.

Doctor on Demand, virtual doctor visits.

Bright Horizons, child, and elder care services.

Teladoc Medical Experts, second opinion program.

Eligible for relocation.