WPAS, Inc. ยท 1 month ago
General Office Clerk
WPAS is an equal opportunity employer committed to creating an inclusive work environment. The General Office Clerk will provide clerical and administrative support under the supervision of the Department Supervisor, performing tasks such as filing, answering phones, and composing correspondence.
InsuranceService Industry
Responsibilities
Perform a variety of moderately complex clerical duties including filing, answering phones, distributing mail and reports, and word processing
Will enter, retrieve, and verify information from a computer
Will compose routine correspondence and compile routine reports
Sort and distribute mail by following department protocol and expectations
Direct external customers at the beginning of an appeals process by coordinating with the appropriate eligibility specialists and administrative assistants
Distribute reports such as COBRA letters, delinquencies, billing and other assigned reports to the appropriate roles
Order office supplies for designated departments
Provide receptionist support for vacations, breaks and sick time
Performs other duties as assigned
Qualification
Required
Working knowledge of basic office equipment
Proven track record of positive interpersonal communications with internal and external clients
Demonstrated ability to keep calm and positive within all communications
Proven ability to accurately and timely review and edit documents
1 year of general office experience
Utilize computer and phone systems to be able to effectively perform the essential functions of the position
Previous experience utilizing Microsoft office software
High school diploma or G.E.D
Preferred
Associates degree
2-4 years of experience in a corporate office environment
Benefits
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance