Carter Machinery · 1 month ago
RENTAL FIELD SERVICE TECHNICIAN
La Crosse, VA
Full-time
Onsite
Entry, Mid Level
2+ years expCarter Machinery Company, the authorized Caterpillar dealer, is hiring a Rental Field Service Technician in South Hill, Virginia. The role involves performing maintenance and repairs on rental equipment, utilizing troubleshooting skills, and ensuring customer satisfaction.
ConstructionTransportation
Responsibilities
Perform maintenance and repairs to Caterpillar and allied rental equipment in the shop and at customer job sites
Apply troubleshooting techniques and determine proper repair procedures
Prepare parts requisitions
Promote a positive customer experience
Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way
Qualification
Required
Minimum two years' experience performing mechanical service and repairs to Caterpillar and related competitive equipment
High school diploma or GED required
Excellent troubleshooting and analytical skills
Basic mechanical aptitude
Ability to perform repairs safely
Ability to work independently and as part of a team
Ability to interact professionally with customers and all levels of personnel within the organization
Strong communicator with excellent verbal and written skills
Self-directed and well organized with the ability to prioritize workload while providing excellent customer service
Demonstrates ability to learn and apply new knowledge
Proficient in use of technical software, databases and manuals
Ability to function well in a fast-paced environment
Excellent driving record required with the ability to obtain a CDL and/or DOT certification
Ability to work any shift and overtime as needed to meet business and customer demands
Promote a positive customer experience
Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way
Physical requirements must be met including ability to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear
Employee must regularly lift and/or more up to 70 pounds
Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus
Benefits
Health, dental and vision insurance.
Paid time off.
401(k), $0.75 to $1.25 match up to 6%.
Life and disability insurance.
In-house training instructors/programs.
Tuition reimbursement.
Employee referral bonus program.
Discounts: cellular phone service, computers, tooling, cars and trucks.
Company
Carter Machinery
Carter Machinery is the authorized Caterpillar dealer serving Virginia and southern West Virginia through a network of 21 locations.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Drew Parker
Chief Executive Officer
Jeff Bowman
Chief Digital Officer
Recent News
2025-07-12
Business Wire
2025-06-16
Company data provided by crunchbase