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Concorde Career Colleges · 5 hours ago

Director Financial Aid - CCC

San Diego, CA

Full-time

Hybrid

Director/Executive

$90K/yr - $98K/yr

10+ years exp

Concorde Career Colleges is seeking a Director of Financial Aid to oversee financial aid operations and ensure compliance with regulations. The role involves managing a team, providing guidance to students and families, and collaborating with various departments to enhance student retention and satisfaction.

Higher Education

Responsibilities

Lead and manage daily financial aid operations in accordance with federal, state, and institutional regulations

Oversee the administration of funding programs, including grants, scholarships, work-study, and Title IV loans

Supervise and evaluate staff performance to maintain a student-centered, compliant work environment

Provide financial literacy and aid counseling to students and families

Collaborate with Admissions, Student Services, Registrar, and related departments to support student retention

Ensure data integrity and compliance with internal and external audit standards

Champion operational improvements that streamline processes and enhance student satisfaction

Evaluate and implement technology tools for optimized delivery of financial aid services

Monitor performance metrics and drive strategic improvements in financial aid effectiveness

Maintain, motivate, and develop a high-performing team

Recognize and reward employee contributions and achievements

Establish/maintain a high performance team of professional, motivated and engaged staff utilizing effective training, performance management and career-development activities while leading them to achieve established business results and performance metrics

Recognizes and rewards employee contributions and achievements

Other duties as assigned

Qualification

Title IV financial aid programsFinancial aid systemsFederal/state funding programsSupervisory experienceFinancial literacy counselingCoachingTraining facilitationMentoringProblem-solving skillsEmotional intelligenceCommunication skills

Required

Bachelor's degree in finance, accounting, business, or related field (required)

Minimum 10 years of professional experience in a post-secondary education setting (required)

Title IV proprietary education experience (required)

Must not be in default on any Federal Student Loans and must remain in good standing while employed (required)

Advanced knowledge of federal/state funding programs, including Title IV, Veterans Affairs, and institutional aid

Proficient in financial aid systems and student information systems (e.g., Ellucian, Anthology, CampusVue)

Independently manage complex tasks and projects

Coach and mentor junior team members

Analyze problems, evaluate alternatives, and implement effective solutions

Present ideas in a compelling and structured format to diverse audiences

Demonstrate refined listening skills and emotional intelligence

Facilitate training sessions and cross-functional meetings

Drive consistent results in a fast-paced environment

Leverage enterprise-level tools and systems to streamline processes

Create new and better ways for the organization to succeed

Develop people to achieve their goals and support organizational success

Navigate complex policies, processes, and organizational dynamics with ease

Operate effectively in uncertainty and ambiguity

Work independently, escalating complex or high-impact issues

Drive innovation to improve organizational success

Develop others to achieve individual and organizational goals

Navigate complex organizational dynamics with confidence

Perform effectively amid uncertainty and ambiguity

Able and willing to communicate, think, learn, and reason

Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks

Safely ambulate and/or maneuver when on-site at Company locations

Ability to use good judgment, problem-solving and decision-making skills

Ability to maintain confidentiality and manage sensitive information with discretion

Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously

Ability to gain, understand and apply information and data as it relates essential functions of the position

Ability to foster long-term relationships with stakeholders

Preferred

Master's degree (preferred)

Minimum five (5) years of supervisory/leadership experience in financial aid operations (preferred)

Minimum five (5) years' experience administering Title IV financial aid programs (preferred)

NASFAA credentials or Title IV-related certifications (preferred)

Benefits

Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses

Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible)

Retirement Matching: 50% match on the first 6% of your contributions after 90 days

Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby

Competitive Insurance: Health, vision, and dental coverage for you and your dependents

Pet Insurance: Competitive coverage for your furry family members through ASPCA

Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment

Company

Concorde Career Colleges

Glassdoor3.6

At 17 campuses nationwide, Concorde prepares committed students for successful employment in a rewarding health care profession through high-caliber training, real-world experience and student-centered support.

Founded in 1983

Kansas City, Missouri, USA

1001-5000 employees