Intuit · 1 month ago
Risk Management Manager 1, Risk Operations
Atlanta, GA
Full-time
Hybrid
Mid, Senior Level
5+ years expIntuit is dedicated to delivering tools and services that enhance a Small Business' ability to manage their cash flow. They are seeking a highly motivated Risk Management Manager to lead a team in investigating and adjudicating risk across multiple workflows, focusing on performance coaching and operational excellence.
AccountingFinancial ServicesFinTechPaaSSoftware
Responsibilities
Lead, mentor, and inspire a team of risk operations analysts, serving as a multi-domain subject matter expert (e.g., Fraud, IDV, KYC/KYB) to foster a high-performance culture defined by precision, critical thinking, and ownership
Actively develop this expertise in your team by translating business goals into individual performance objectives
Deliver consistent, actionable coaching through regular 1:1s, live case reviews, and quality assurance (QA) analysis, specifically targeting the enhancement of analytical rigor, investigative accuracy, and sound, data-driven risk decisions
Drive team performance to exceed core operational KPIs (e.g., alert review SLAs, decision quality, false positive rates)
Ensure meticulous documentation and adherence to all Standard Operating Procedures (SOPs) through a robust Quality Assurance (QA) program
Utilize performance and QA data as a primary coaching tool to identify knowledge gaps and guide targeted performance improvements
Empower your team to act as a critical control point, leading them in proactively identifying, assessing, and documenting operational and financial risks in new product features, system changes, and policies, ensuring robust mitigation strategies are in place prior to launch
Act as a visible change champion, translating strategic shifts (e.g., new risk models, policy changes, organizational structures) into a clear "why" for your team
Proactively coach your team for resilience and adaptability, identifying and developing the skills needed to succeed in a constantly evolving fintech environment
Proactively monitor regulatory changes and emerging industry risk trends, translating them into actionable updates for your team's playbooks and controls
Lead readiness initiatives by mobilizing talent, defining new operational playbooks, and partnering across the organization to ensure system and tool readiness
Qualification
Required
3+ years of formal people leadership experience, with a demonstrated track record of coaching and developing high-performing operational teams (e.g., Risk, Fraud, Compliance, Trust & Safety)
A true 'player-coach' mindset with a passion for talent development. Proven success in building and scaling teams by setting clear expectations, delivering actionable feedback, and fostering a culture of accountability and empowerment
Demonstrated ability to lead a team through high-pressure, ambiguous, or rapidly changing environments. A source of stability and focus, capable of guiding your team through complex organizational and procedural changes
5+ years of hands-on experience in a high-growth risk operations environment (e.g., fintech, payment processing, banking, or credit)
A strong 'bias for action' coupled with a deep understanding of operational management. Experience being directly responsible for team performance against critical KPIs (e.g., SLAs, quality, productivity) and implementing smart, data-driven plans to drive results
Proven ability to drive a culture of compliance, not just adherence. Experience in managing operations governed by strict regulatory requirements, internal policies, and SOPs (e.g., BSA/AML, KYC/KYB, Reg E)
High degree of comfort and fluency with modern operational tools. Experience with case management systems, data visualization tools (e.g., Looker, Tableau), and the ability to quickly master new proprietary systems
Highly analytical with a process excellence (e.g., Six Sigma, Lean) mindset. Ability to move beyond what happened and use data to identify the root cause of problems, measure performance, and build a business case for change
Excellent verbal and written communication skills. Ability to use data to tell a compelling story to motivate your team, report on performance, and effectively influence partners and leaders in a matrixed environment (especially in Product, Engineering, and Compliance)
Bachelor's degree in Management, Finance, Risk Management, or a related field
Preferred
Specific expertise in small business (SMB) or B2B risk is strongly preferred
Professional certifications such as CFE (Certified Fraud Examiner) or ACAMS (Association of Certified Anti-Money Laundering Specialists) is preferred
Benefits
Cash bonus
Equity rewards
Benefits
Company
Intuit
Intuit provides financial software solutions to empower individuals and businesses.
10001+ employees
H1B Sponsorship
Intuit has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (693)
2024 (550)
2023 (586)
2022 (842)
2021 (773)
2020 (514)
Funding
Current Stage
Public CompanyTotal Funding
$8.52BKey Investors
JP Morgan Chase
2025-01-31Post Ipo Debt· $4.5B
2023-09-12Post Ipo Debt· $4B
2011-01-19Post Ipo Equity· $6.7M
Leadership Team
Sasan Goodarzi
Chief Executive Officer
Alex Balazs
Chief Technology Officer
Recent News
2026-01-16
International Accounting Bulletin
2026-01-15
Company data provided by crunchbase