Biltmore Hotel ยท 1 month ago
Golf Membership Events Lead Coordinator
Miami, FL
Full-time
Onsite
Entry, Mid Level
2+ years expBiltmore Hotel is seeking a Golf Membership Events Lead Coordinator to enhance member satisfaction through exceptional service and event execution. The role involves managing membership events, building relationships with members, and collaborating with various departments to ensure successful operations.
CateringConsultingHospitalityHotel
Responsibilities
Proactively builds relationships with members and creates exceptional experiences through engagement
Handles service recovery for member questions and concerns
Maintains a high profile among members while upholding and enforcing Club rules and standards
Creates and manages the annual calendar of social and membership events for The Biltmore
Collaborates with the Executive Chef, Banquet Department, and Stewarding to create BEOs and execute events
Manages all Member Clubhouse food and beverage operations
Ensures front and back-of-house compliance with departmental policies, procedures, and local/state/federal regulations
Supports the Membership Department as needed
Performs additional related duties as assigned
Demonstrates ability to work under pressure and manage stressful situations with professionalism
Maintains schedule flexibility to meet operational needs
Qualification
Required
Minimum of two years of related experience in hospitality, events, or club operations
Ability to read and interpret business communications, professional journals, and operational procedures
Ability to write reports, correspondence, and event documentation
Ability to comfortably address questions from members, managers, and guests
Ability to calculate percentages, proportions, and basic financial figures associated with event budgeting
Ability to solve problems and manage variables in dynamic situations
Ability to interpret written, oral, diagram, or schedule instructions
Proficiency in Microsoft Office: Word, Excel, Publisher
Familiarity with social media and event marketing
Requires regular speaking, listening, standing, walking, and sitting
Must be able to lift up to 20 pounds occasionally
Must be able to work indoors for extended periods and use computer equipment effectively
Preferred
Associate degree or equivalent combination of education and experience preferred
Knowledge of Google Suite is a plus
Company
Biltmore Hotel
Biltmore Hotel is a hospitality company that provides catering, dining, weddings, and events services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Jim Pelletier
CFO
Recent News
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