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Philip Morris International U.S. · 9 hours ago

Manager Strategic Performance Management

Stamford, CT

Full-time

Hybrid

Mid, Senior Level, Lead/Staff

$157K/yr - $209K/yr

8+ years exp

Philip Morris International (PMI) is transforming its business to deliver a smoke-free future. The Manager, Strategy & Program Delivery will oversee the deployment of the US Operations Strategy and manage performance management to ensure alignment with business objectives and operational excellence.

Consumer Goods

Comp. & Benefits

Responsibilities

Deploy the US Operations Strategy ensuring alignment with both operations and business objectives (objectives, goals, strategies and measures) OGSM

Coordinate with manufacturing and central functions (Supply Chain, Procurement, Quality, etc.) to either lead or deploy key programs from the master plan linked to business strategies and/or operations functional strategies

Lead the Performance Management of operations to ensure results delivery as per defined success criteria (plan, do check, act – PDCA). Ensure tools for root cause analysis and gap closure are deployed including capability building. Identify capabilities gaps and support its elimination

Establish critical KPIs, definitions, owners and capability building to set up the performance management pillars, focused on service, cost, quality, innovation and people

Establish the Operations Productivity Office with focus on both top down and bottom-up productivity initiatives. Drive ideas, ensure quantification together with finance and implement

Ensure a strong governance process for review, tracking and gap closure

Coordinate the US Operations Loss Analysis across all functions to build the capabilities around loss identification and to drive a zero-loss mindset. Be the change agent towards creating a culture of loss identification and elimination. Drive actions from loss analysis to tackle controllable losses and to convert non-recoverable losses to recoverable losses

Coordinate and deploy the connect of the Operations Excellence Roadmap (Lean) for PMI US Operations and the connection to performance metrics, key focus areas and programs/projects linked to this roadmap

Identify needs for digital solution development with focus on data products adoption, efficiency in performance cycle to ensure faster actions for gap closure. Develop the roadmap with a cross functional data team towards development and adoption of data products and agentic AI across operations functions: manufacturing, supply chain, logistics, procurement, quality etc

Perform benchmarks within FMCG and other industries to drive excellence in Operations. Bring an outside-in perspective to define what GREAT looks like, specially focused driving performance management

Qualification

Operations ExcellencePerformance ManagementProject ManagementData AnalyticsSupply Chain ManagementManufacturing ProcessesChange ManagementCollaboration SkillsNegotiation SkillsCreative Problem-SolvingPresentation Skills

Required

Minimum of 8 years of operations experience (operations excellence, performance management and or production and/or supply chain and/or procurement)

Bachelor / Master degree in Business Administration, Engineering, Sciences or similar

Legally authorized to work in the US

Established track record of successfully delivering Program/ Projects

Experience within various areas of Operations (Supply Chain, Procurement, Manufacturing, etc.)

Deep understanding of operations operating models

Knowledge of key manufacturing processes, technologies and standard ways of working (Operations Excellence), focusing on Performance Management standards

Outstanding knowledge of performance metrics (KPIs and KAIs) to ensure capability building

A creative and analytical problem-solver, with the ability to think ‘outside the box' when encountering project challenges

Strong influencing and collaboration skills; able to advise and constructively challenge senior team members

Able to work with cross functional teams, remote teams and external support teams to drive collective success

Clear understanding of project management tools and techniques

Project management, Project management system, Pitching PRO, PMI Business acumen, Change management, People Fundamentals, Portfolio management, Data Analytics, Negotiation skills, PMI financial knowledge, Presenting and Facilitation (TTT)