Gila River Resorts & Casinos · 1 day ago
Employee Relations Specialist
Chandler, AZ
Full-time
Hybrid
Mid Level
3+ years expGila River Resorts & Casinos is seeking an Employee Relations Specialist to support employees, managers, and HR partners with guidance and practical solutions. The role involves conducting workplace investigations, ensuring compliance with employment laws, and designing training programs to foster a positive workplace culture.
CasinoHotel
Hiring Manager
Cheyenne Hedrington, MHRIR, THRP
Responsibilities
Be the go-to person for employee relations questions and concerns—supporting employees, managers, and HR partners with clear guidance and practical solutions
Lead fair, thorough, and confidential workplace investigations related to employee complaints, harassment, discrimination, retaliation, and policy violations
Coach and advise managers on performance management, corrective action, and handling tough conversations with empathy and consistency
Help employees and leaders work through conflicts, offering mediation, training, and tailored solutions that strengthen relationships and teamwork
Partner with HR leadership to create strategies that build engagement, trust, and a positive workplace culture
Keep us compliant by staying up to date on federal, state, and tribal employment laws—and translating those rules into real-world HR practices
Apply company policies and employment laws fairly and consistently to protect both employees and the organization
Stay on top of new legislation and trends, recommending policy updates when needed
Support compliance audits, risk reviews, and policy updates to keep our practices sharp and legally sound
Conduct impartial, well-documented investigations that get to the heart of workplace issues while maintaining confidentiality and respect for everyone involved
Collect and analyze evidence, interview key parties, and prepare detailed summaries and recommendations for HR leadership
Maintain organized and compliant documentation for all employee relations matters
Advise leaders on appropriate next steps, from coaching to corrective action, ensuring consistency across teams
Design and deliver engaging trainings on topics like harassment prevention, diversity and inclusion, conflict resolution, and workplace ethics
Help keep our policies fresh and relevant by updating employee handbooks, guidelines, and HR procedures to reflect best practices and current laws
Partner with HR and leadership teams to boost engagement, strengthen culture, and make our workplace even better
Qualification
Required
A bachelor's degree in HR, Business, or a related field
At least 3 years of experience in Employee Relations or HR compliance
A knack for problem-solving, communication, and keeping cool under pressure
Solid knowledge of employment laws, workplace investigations, and HR best practices
High level of discretion, integrity and confidentiality when handling sensitive employee matters
Proficiency in HRIS systems, Microsoft Office Suite (Excel, Word, PowerPoint), and case management software
Preferred
An HR certification (PHR, SHRM-CP, or equivalent) preferred
Experience working in tribal organizations, gaming, healthcare, or hospitality industries preferred
Certification in workplace investigations, mediation, or employment law compliance is a plus
Company
Gila River Resorts & Casinos
With award-winning entertainment, hospitality and other amenities located across the Valley of the Sun, Gila River Resorts & Casinos is your premier destination for memorable experiences.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Kenneth Manuel
CEO
Recent News
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