Career Hire5 · 1 month ago
Collections Specialist / Accounts Receivable Collector at CyberRisk Alliance - a US-based company uniting the global cybersecurity community
Utica-Rome Area
Full-time
Onsite
Entry, Mid Level
2+ years expCyberRisk Alliance (CRA) is an influential business intelligence company serving the cybersecurity community. They are seeking a detail-oriented Collections Specialist to manage the accounts receivable process, ensuring timely collection of outstanding balances and fostering strong customer relationships.
Management Consulting
Responsibilities
Monitor accounts receivable aging and proactively follow up on past-due balances
Communicate professionally with customers via email and phone to resolve payment issues or billing discrepancies
Submit invoices and supporting documentation through customer or procurement portals to ensure timely processing for payment
Record and maintain detailed notes of all collection activity and correspondence
Apply and reconcile customer payments in Sage Intacct
Collaborate with internal teams, including Sales, SalesOps, and Accounting, to resolve account issues and support customer satisfaction
Prepare aging and collection reports for management review
Assist with month-end close activities, including reconciliations and reporting
Support continuous improvement initiatives to streamline billing, invoicing, and collections processes
Qualification
Required
2–4 years of experience in Accounts Receivable, Collections, or related accounting function
Hands-on experience with Sage Intacct required
Knowledge of YayPay and Salesforce a plus
Strong attention to detail, accuracy, and follow-through
Excellent communication and interpersonal skills
Proficiency in Microsoft Excel and/or Google Sheets
Strong organizational skills and ability to manage multiple priorities in a fast-paced environment
Team-oriented mindset with a focus on problem solving and continuous improvement
Preferred
Bachelor's degree in Accounting, Finance, Business, or related field preferred
Experience submitting invoices through customer portals preferred
Experience in a subscription-based, events, or media organization is a plus
Benefits
Remote work – you may be located in almost any country or city, just need a good Internet connection, a computer to work from, and the opportunity to adjust your working schedule for the team (9-5 NY time).
Growth opportunity – we are only looking for candidates interested in long-term opportunity to learn and grow with the team, minimum 1.5+ year commitment expected.
Company
Career Hire5
We assist global remote talent in finding employment opportunities within US startups.
Founded in 2019Santa Monica, California, US
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase