ServiceNow · 3 weeks ago
Senior Solution Architect, ServiceNow Platform
San Diego, CA
Full-time
Hybrid
Senior Level, Lead/Staff
$169K/yr - $296K/yr
12+ years expServiceNow is a global market leader in innovative AI-enhanced technology, seeking a Senior Solution Architect for their Digital Innovation and Transformation team. This role involves designing and driving architecture for next-generation GTM solutions, collaborating with various stakeholders to align technology with business needs.
Agentic AIBusiness Process Automation (BPA)Cloud ManagementEnterprise SoftwareRobotic Process Automation (RPA)SaaS
Responsibilities
Drive Architecture for complex initiatives across the Marketing, Sales, and Partner domains, especially in the lead-to-cash area
Own and drive the architecture strategy, guiding L1–L3 solution design to ensure alignment with the product roadmap and business processes
Collaborate with product managers, business stakeholders, enterprise architects, and engineering teams to translate business needs into scalable and compliant technology solutions
Partner with cross-functional teams to ensure solutions align with industry best practices, compliance requirements, and ServiceNow’s platform strategy
Define and enforce architectural standards and ensure solution integrity across programs
Continuously assess emerging technologies and architecture trends to inform future-state architecture
Lead architectural reviews, governance processes, and knowledge-sharing sessions across product and engineering teams
Qualification
Required
Bachelor's degree in Computer Science, Engineering, or a related field—or equivalent practical experience if preferred
12+ years of experience across solution architecture, software development, and enterprise systems
5+ years of experience working with or implementing solutions on the ServiceNow platform
Proven leadership experience in managing and developing architecture or technical teams
Strong functional and technical knowledge in partner relationship management, lead management, opportunity management, quoting, contracting, and related processes
Hands-on experience implementing complex sales motions and partner models
Demonstrated ability to translate abstract business needs into well-structured system and process architectures
Strong communication, stakeholder management, and influencing skills across all levels of the organization
Comfortable operating in fast-paced, ambiguous environments and driving clarity through structured thinking
Benefits
Health plans
Flexible spending accounts
401(k) Plan with company match
ESPP
Matching donations
Flexible time away plan
Family leave programs
Company
ServiceNow
ServiceNow is an AI platform that delivers IT operations, field service management and app engine solutions.
10001+ employees
H1B Sponsorship
ServiceNow has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (910)
2024 (876)
2023 (807)
2022 (840)
2021 (447)
2020 (439)
Funding
Current Stage
Public CompanyTotal Funding
$83.7MKey Investors
Sequoia CapitalJMI Equity
2022-12-09Post Ipo Equity
2012-07-29IPO
2012-03-20Private Equity· $10.98M
Leadership Team
Bill McDermott
Chairman and CEO
Pat Casey
Chief Technology Officer & EVP of DevOps
Recent News
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