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Iowa Wolves · 1 month ago

Ticket Sales Account Manager

Des Moines, IA

Full-time

Onsite

Mid, Senior Level

$65K/yr - $65K/yr

5+ years exp

Iowa Wolves is a unique sports franchise focused on uniting to push culture forward and challenge the status quo. The Ticket Sales Account Manager will develop and nurture client relationships, focusing on renewing and growing premium spaces and memberships for the team.

Sports

Responsibilities

Provide an exceptional level of customer service while educating and implementing member program activation for all assigned members and premium spaces

Renew and grow the designated business portfolio within all assigned members

Cold call, attend charity events and networking events, conduct professional meetings with potential prospects

Grow current accounts by selling Premium Seating and Premium Spaces

Meet or exceed weekly “hustle” requirements and appointment expectations

Generate new sales revenue by adding new clients to business portfolio

Participate in the Timberwolves and Lynx on-going training programs

Document all communications with clients in CRM

Qualification

Sales experienceCustomer serviceCRM knowledgeMicrosoft OfficeCommunication skillsTeamworkProblem-solving

Required

Strong written and verbal communication skills required

Ability to establish effective client and interdepartmental relationships, manage multiple client contacts and projects, and drive business

Able to interface with colleagues, senior executives, and clients effectively and personably, recognizing the need to adjust communication style accordingly to the audience

Ability to tactfully handle and resolve issues and follow up accordingly

Able to work flexible hours including nights, weekends and holidays

Ability to work well on a team and independently

Ability to manage specific processes and tasks in the department under supervision