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Zeno Group · 3 hours ago

Senior Analyst

Chicago, IL

Full-time

Onsite

Mid, Senior Level

3+ years exp

Zeno Group is a global integrated communications agency known for its innovative approach to strategic communications. The Senior Analyst will play a crucial role in the Data & Intelligence team, providing insights that drive business strategies and inspire creative solutions through data analysis and storytelling.

Brand MarketingPublic RelationsService Industry

Responsibilities

Manage components of research design, data structuring, data analysis, and insight workflows to ensure deliverables meet strategic objectives and quality standards

Assess media and/or social coverage for prospects, competitors, and categories to identify emerging narratives, sentiment, share of voice, risks, whitespace, and opportunity territories

Use audience intelligence platforms to craft data-driven personas that reveal who the brand must reach and what will actually move them

Synthesize audience intelligence, cultural signals, media trends, brand, and category inputs into sharp, actionable insights that fuel strategic planning, creative development, and earned-first ideas

Present findings clearly to internal teams and senior stakeholders, translating data into strategic recommendations

Manage multiple fast-moving workstreams with tight deadlines and shifting priorities

Qualification

Data analysisAudience intelligenceMedia monitoringQualitative researchQuantitative researchData visualizationCommunicationDetail-orientedCreative thinkingTeam collaboration

Required

3+ years in analytics, insights, media intelligence, or communications measurement within PR, marketing research, or agency/consulting

Experience coordinating integrated research and analytics workstreams and partnering with cross-functional teams

Open to learning GEO

Familiarity with both qualitative and quantitative research methods and their application to communications and brand challenges

Hands-on experience with media monitoring, audience intelligence, social listening platforms, and secondary research tools (e.g. Muck Rack, StatSocial, Resonate, MRI, Talkwalker, Mintel, Foresight Factory and/or others)

Strong data analysis, visualization, and storytelling skills. Capable of building clean, insightful charts and shaping a narrative through data (Intermediate+ proficiency of Microsoft Excel and pivot tables required)

Strong verbal and written communication skills, including the ability to present findings to senior stakeholders

Ability to work independently as well as part of a team

Detail-oriented, highly analytical, and curious about consumer behavior, culture, and emerging trends

Ability to think creatively, navigate ambiguity, adjust direction quickly, and deliver under rapid-turnaround conditions

Able to read the data and the room, balancing analytical rigor with strategic awareness and situational nuance

Benefits

Medical, dental and vision insurance with prescription plans

Short and long-term disability

Paid subscription to Headspace

Access to mental health providers and other services through a best-in-class employee assistance program

Generous vacation

Paid holidays

Self-care time

401(k) plan

Pretax flexible spending accounts

Tuition assistance

Life insurance

Free access to a certified financial coach

Monthly allowance to fund activities in your personal life that bring you joy and keep you healthy

Company

Zeno Group

Glassdoor3.4

Zeno Group, a PR and communications company, offers services including reputation management, corporate communications and brand marketing. It is a sub-organization of DJE Holdings.

Founded in 1998

Chicago, Illinois, USA

501-1000 employees