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Xanterra Travel Collection · 1 month ago

Group Sales Manager (Business Development)

Eau Claire, WI

Full-time

Hybrid

Senior Level

5+ years exp

Xanterra Travel Collection is a leading company in the travel industry, and they are seeking a Group Sales Manager to enhance their external group sales program. This role involves building strategic relationships and driving revenue growth through guided tour offerings, while also managing all administrative duties related to account management.

Hospitality

Responsibilities

Design and execute a growth-oriented group sales strategy aligned with annual revenue and passenger goals

Develop and maintain strong relationships with Holiday Vacations’ guests, travel advisors, group organizers, and institutional partners to cultivate long-term partnerships

Proactively identify and pursue new group business opportunities through outreach, referrals, trade events, and digital channels

Create and deliver customized group proposals and agreements tailored to client interests and tour availability

Collaborate closely with Product Development, Marketing, Guest Services, and Operations teams to ensure alignment across the group sales lifecycle

Maintain accurate records of client interactions, proposals, and sales pipeline activity

Track, analyze, and report group sales performance metrics and monitor industry trends to inform strategy adjustments

Watch competitor activity and market trends to inform strategic adjustments and identify new opportunities

Represent Holiday Vacations at trade shows, conferences, webinars, and other promotional events

Provide exceptional service and support to clients throughout the entire sales and travel process, ensuring timely and professional communication with clients from proposal to post-trip follow-up

Perform other duties as assigned

Qualification

Sales / Business DevelopmentRelationship ManagementStrategic ThinkingCommunicationPresentationSales Experience in TravelCRM PlatformsCross-Functional CollaborationProactive Lead GenerationDetail-orientedOrganizational SkillsTime-management SkillsNegotiation SkillsPresentation Skills

Required

Bachelor's degree in business, hospitality, tourism, or related field, or equivalent work experience required

Minimum of five (5) years of sales experience required, with a strong preference for sales experience in the travel industry, particularly in tour operations or group travel

Outbound business development experience is strongly preferred, including proactive lead generation, prospecting, and relationship cultivation

Proven ability to manage a full sales cycle with a consistent track record of exceeding performance targets

Excellent communication, negotiation, and presentation skills

Detail-oriented with strong organizational and time-management skills

Proficient in Microsoft Office, with experience using CRM platforms; preference given to candidates with HubSpot experience

Willingness to perform independent travel for client meetings, FAM trips, and industry events