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Floor & Decor · 7 hours ago

Design Studio Design Consultant

Atlanta, GA

Part-time

Onsite

Entry Level

1+ years exp

Floor & Decor is a company that specializes in hard surface flooring products. The Design Consultant role involves meeting with customers to assess their design needs and sell tile, wood, and stone products while providing exceptional customer service and maintaining high customer contact levels.

Home DecorHome ImprovementRetail

Responsibilities

Sets appointments and meets with customers to determine design needs and formulate a design plan

Sells tile, wood, and stone products to complete the design plan

Meet and exceed established goals

Responsible for understanding, utilizing, and managing design applications i.e.; SketchUp, proprietary Online Design Appointment Scheduler, MyOrder, Salesforce (CRM), etc…

Maintain customer contact at a high level and understand relationship selling, from pre-appointment/initial customer engagement to post purchase follow up

Act and work in a manner that is consistent with company’s core values

Provides timely feedback on product needs/assortment gaps through partnership with the Design Studio Manager and the SDRM

Qualification

Interior design experienceHard surface flooringDesign applications proficiencyCustomer service skillsBasic mathematical skillsMulti-taskingBasic computer knowledgeSelf-motivatedProblem-solvingVerbal communicationWritten communicationInterpersonal skills

Required

One (1) year of interior design experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company and prior retail sales experience preferred

Knowledge of hard surface flooring is a plus

Excellent customer service skills

Proficient in basic mathematical skills

Must be self-motivated and able to multi-task

Ability to identify and resolve problems in a timely manner

Excellent verbal, written, and interpersonal skills

Basic computer knowledge, including Microsoft Office suite

Willing to work retail hours to include weekends, and some holidays