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National Debt Relief, LLC · 4 hours ago

Negotiations Analytics Manager

United States

Full-time

Remote

Senior Level

$124K/yr - $143K/yr

6+ years exp

National Debt Relief, LLC is a leading debt settlement organization that helps consumers manage overwhelming debt. The Manager of Negotiations Analytics will provide analytical insights and strategic support, working closely with various departmental leaders to drive consistency in data reporting and improve business performance through effective communication and analytics.

CreditFinancial ServicesLegalPersonal Finance

Growth Opportunities

Responsibilities

Manage and optimize the design and delivery of reports, insights that analyze business functions, key operations, and performance metrics

Interface with Product, Finance, Business Analytics, and Operations teams for enhancements and process improvements of business performance

Build and manage analytics models and dashboards to measure conversion performance, fee collection, and client success from settlements

Establish and evolve KPIs and Neg performance metrics across the organization that align with strategic objectives

Drive process improvements in analytics, reporting, and testing to drive and monitor impact

Communicate effectively with other analytical teams and their leadership within the organization

Analyze massive amounts of data to identify solutions to improve and enhance the settlement process

Qualification

Data visualization toolsSQLAnalytics experienceSalesforce AnalyticsLeadership experienceMulti-taskingComputer competencyCommunicationProblem solving

Required

Bachelor's degree in Business, Economics, Data Science, or related field required

6+ years of experience in analytics, business intelligence, or similar roles

Excellent written, oral, and presentation skills

Excellent leadership and hands-on experience in implementing data visualization, analytics, and operational reporting solutions

Strong experience with data visualization tools (Tableau, Power BI, etc.)

Experience with Salesforce Analytics or similar CRM platform experience

Experience managing stakeholders in varying departments/functions

Ability to consolidate, understand, and communicate large data sets

Ability to communicate effectively with team and partner in problem solving

Proficiency in SQL

Computer competency and ability to work with a computer

Prioritize multiple tasks and projects simultaneously

Exceptional written and verbal communication skills

Punctuality expected, ready to report to work on a consistent basis

Attain and maintain high performance expectations on a monthly basis

Work in a fast-paced, high-volume setting

Use and navigate multiple computer systems with exceptional multi-tasking skills

Remain calm and professional during difficult discussions

Take constructive feedback

Preferred

Previous leadership or management experience

Experience in financial services industry

Snowflake and Sigma experience

Benefits

Generous Medical, Dental, and Vision Benefits

401(k) with Company Match

Paid Holidays, Volunteer Time Off, Sick Days, and Vacation

12 weeks Paid Parental Leave

Pre-tax Transit Benefits

No-Cost Life Insurance Benefits

Voluntary Benefits Options

ASPCA Pet Health Insurance Discount

Access to your earned wages at any time before payday

Company

National Debt Relief, LLC

Glassdoor3.9

National Debt Relief, a certified Great Place to Work®, was founded with the goal of helping an expanding number of consumers deal with overwhelming debt.

Founded in 2009

New York, New York, USA

1001-5000 employees