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Cabela's · 1 month ago

Retail Internet Used Firearms Specialist

Berlin, MA

Part-time

Onsite

New Grad, Entry Level

$18/hr - $20.75/hr

0+ years exp

Cabela's is a leading retailer specializing in outdoor recreation and sporting goods. The Retail Internet Used Firearms Specialist is responsible for creating accurate descriptions and capturing high-quality images of used firearms, maintaining an up-to-date online inventory, and assisting customers with sales and inquiries. This role requires strong customer service skills and compliance with firearms regulations.

HuntingRetail

Responsibilities

Creates and uploads accurate descriptions and capture high-quality images of store selection of used firearms

Maintains a high-quality website with accurate, up-to-date inventories

Adds and deletes specific firearms as they are acquired, disposed, and transferred to keep the used firearm online inventory current and company expectations are met for percentage of guns maintained on company site per company direction

Evaluates and purchases used firearms, acquire used firearms into the bound book, and ensures proper payment to the customer

Initiates 4473 forms with customers and conduct the final check of applicable company, state, and federal forms prior to a firearm being transferred to the customer

Assists in making used firearm sales through customer interaction via e-mail, mail, telephone and personal contact

Provides legendary customer service experience to every customer by greeting, consulting, and assisting them in finding merchandise and making buying decisions

This includes processing firearms transactions in an efficient manner in accordance with all internal policies, procedures, and applicable law

Produces monthly sales audit reports for used firearms online activities

Acquires all firearms legally and in accordance with all ATF, state, and local laws and regulations and with company policies

This includes completing ATF required forms, applicable state forms necessary for background checks, certifying and screening all potential firearm transfers for legality of the sale, complying with waiting periods or other possible state requirements, and straw purchases

Assists with the acquisition and receipt of firearms in accordance with company policy and applicable regulations, proper and error free completion of all company forms, assistance with performing firearms audits, mounting optics to firearms, safely checking / clearing firearms received by customers or via shipment, and preparation of firearms for retail sale

Evaluates and appraises used firearms utilizing past experience of historical firearms knowledge and resources

Responds and handles customer issues by using good judgment and logic in solving problems and making decisions within the job scope

Assures visual standards are met by up-keep and maintenance to include, but not limited to, restocking, remerchandising, cleaning fixtures, and general care and housekeeping

Maintains standards within the department and back room including attention to proper facing of firearms tags and performing opening and closing duties

Participates in ongoing training including, but not limited to firearms and shooting product information, diverse shooting discipline awareness, systems training, compliance related training, and selling skills / techniques

Qualification

Firearms handlingCustomer serviceFirearms purchasing knowledgePhotography skillsAttention to detailProblem-solvingTeamwork

Required

High school diploma or equivalent experience

0-2 years experience

Must be 21 years of age

Ability to safely handle firearms and adhere to all company, state, and federal firearms regulations

Ability to provide legendary customer service experience to every customer by greeting, consulting, and assisting them in finding merchandise and making buying decisions

Ability to operate camera and computer to upload photos and maintain descriptions

Knowledge of purchasing firearms by either working in the firearms industry or collecting firearms

Constantly remain in a stationary position, often standing and/or sitting for prolonged periods

Constantly communicate with others to exchange information

Constantly repeat motions that may include the wrists, hands and/or fingers

Occasionally operate machinery and/or power tools

Occasionally ascend or descend ladders, stairs, ramps, etc

Occasionally work in tight and confined spaces

Light work that includes constantly moving objects up to 20 pounds, occasionally lift and move objects weighing 100 pounds or more (utilizing a team lift as needed)