BDO USA · 3 hours ago
D365 Functional Training & Implementation Consultant
United States
Full-time
Remote
Mid, Senior Level
$127K/yr - $189K/yr
6+ years expBDO Digital, LLC., a subsidiary of BDO USA, P.C., is a growing digital advisory organization focused on helping middle-market organizations leverage technology for operational efficiency and revenue growth. The D365 Functional Training & Implementation Consultant will support the Enterprise Business Applications team by managing ERP, CRM, and HCM implementations, conducting requirements gathering, and providing functional support to clients.
AccountingConsultingFinancial Services
Responsibilities
Participates in defining needs for existing and new EBA solutions
Documents existing enterprise business applications, related business processes, and personas impacted
Identifies existing inefficiencies, potential improvement opportunities, and critical differentiating business requirements
Envisions and develops representations of recommended future state options for evaluation by clients
Understands related security structures and best practices
Designs and develops scorecards for evaluation of candidate business applications
Creates dashboard presentations of quantitative and qualitative scoring of candidate options
Supports Technical Leads, Developers and Managers by providing functional clarifications and setting expectations with team and client
Performs functional (business process) solution design in business applications (ERP, HCM, CRM, & related) contexts, to provide maximized business value and deliver strong business agility while meeting applicable requirements and constraints
Gains a deep understanding of client needs, analyzes best practices, and plays an integral part in defining and proposing business value solutions that meet or exceed client expectations
Supports, and manages aspects of business applications implementations
Documents and maintains project milestones, phases, elements, and budget
Monitors project progress by tracking risks, actions, issues, decisions, and other activities
Develops references for users by writing and maintaining user documentation; providing help desk support; training users
Provides functional support of EBA solutions and related technologies
Manages and resolves issues, defects, and change requests
Manages and performs systems configuration tasks (but not coding/development) for process workstreams as directed
Provides ongoing support during project implementations and post-go-live support
Responsible for configuration of solution based on requirements
Fosters a positive demeanor, learning attitude and client service mentality with the team
Owns and drives completion of key workstreams as directed by project leaders
Manages project workstreams as directed
Mentors and develops entry level consultants and senior consultants
Qualification
Required
Bachelor's Degree and six (6) or more years of industry experience with ERP systems, required; OR
High School Diploma/GED and seven (7) or more years of industry experience with ERP systems, required
Six (6) or more years of business process analysis and/or business application education or experience, required
Four (4) or more years of education or experience with ERP or CRM Product, required
Microsoft Visio, PowerPoint, Word, and SharePoint, required
Experience with one or more ERP/CRM/HCM Solutions technology, required: Microsoft Dynamics 365 (D365), CRM, Business Central, F&SCM), Ceridian Dayforce Solutions (Talent & Benefits Intelligence, Workforce Management (WFM), HR, Advanced HR Analytics, or Payroll), Salesforce, Oracle NetSuite, Acumatica, SAP, Infor, Sage, Syteline, JDE, IFS, or any other ERP/CRM Software
Strong analytical, problem solving, facilitation, documentation, and communication skills
Excellent communication and presentation skills, both verbal and written
Excellent interpersonal and customer relationship skills
Business process analysis, design, and process flow skills
Excels at operating in a fast-paced technical environment
Preferred
Some client facing best practice consulting experience
One or more current business applications technology certifications
Smartsheet
Enterprise software strategy, selection, and implementation experience
Benefits
Employee Stock Ownership Plan (ESOP)
Flexibility and opportunities for advancement
Comprehensive compensation and Total Rewards benefits
Company
BDO USA
BDO USA renders taxation, audit, assurance, advisory, and business outsourcing services to companies across all sectors of the economy.
10001+ employees
H1B Sponsorship
BDO USA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (92)
2024 (101)
2023 (119)
2022 (151)
2021 (105)
2020 (199)
Funding
Current Stage
Late StageTotal Funding
$1.3BKey Investors
Apollo
2023-08-15Debt Financing· $1.3B
Leadership Team
Catherine Moy
Chief People Officer
Cristin Boynton
Principal, Tax Automation & Innovation
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