NEOGOV · 1 month ago
Correctional Case Manager
NEOGOV is part of Pitt County Government, and they are seeking a Correctional Case Manager to provide case management services within the detention center and the community. This role involves working with clients facing behavioral, mental health, and substance abuse issues, as well as developing treatment and discharge plans for community re-entry.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Provide case management services to individuals who require support within the detention center and the community
Work with clients with specialized behavioral, mental health, and substance abuse issues
Conduct in-depth assessments of individuals and family dynamics and needs, intervention, and treatment planning
Train and model to direct supervision staff
Work closely with medical personnel and detention center staff to develop treatment and discharge plans for community re-entry
Coordinate with various community-based service providers and criminal justice personnel
Prepare initial summaries, interviews offenders, reviews records, and compiles social summary reports as needed or assigned
Make proper referrals to the appropriate staff within the facility
Write reports and correlate data as required, including classification data, admission summaries, risk assessments, and security designation forms
Develop, implement, and conduct unit programming (social and rehabilitative) for detainees and evaluate programming outcomes upon completion
Monitor the completion of programs; maintain the maintenance of records of detainee participation in programs
Communicate with detainees’ families and others with inquiries concerning the status and treatment progress of those released
Conduct group education classes such as parenting skills, basic life skills, healthy relationships, etc
Coordinate activities with other service and education providers working in the specialized unit of the detention center
Qualification
Required
Possess some knowledge of the processes and procedures associated with community placement and other community care partners
Possess general knowledge of ethical guidelines applicable to the position as outlined by professional standards and/or federal, state, and local laws, rules, and regulations
Ability to compile data from a variety of records
Ability to deal tactfully and courteously with the public
Ability to communicate effectively orally and in writing
Ability to establish and maintain effective working relationships as necessitated by work assignments
Combination of experience and education (at least 24 semester hours in the behavioral or social sciences) that resulted in the same knowledge gained
Work with detainees who are about to be released from custody. Develop treatment or rehabilitation plans for detainees to follow utilizing a multidisciplinary approach
Develop plans to reduce the likelihood that released inmates will commit new crimes. Prepare reports on detainees' criminal histories and assess what services and support they may need upon release. Draft rehabilitation plans that include education and job training, and employability
The underlying premise of case management is based on the fact that when an individual reaches the optimum level of wellness and functional capability, everyone benefits: the individuals being served, their support systems, the healthcare delivery systems, and the various reimbursement sources
Case management serves to achieve client wellness and autonomy through advocacy, communication, education, identification of service resources, and service facilitation. The case manager helps identify appropriate providers and facilities throughout the continuum of services while ensuring that available resources are used in a timely and cost-effective manner to obtain optimum value for both the client and the reimbursement source
Must possess a valid North Carolina Driver's License
Must be eligible to complete Detention Officer certification
Bachelor's degree in criminal justice or social services field with two (2) years experience in detention/corrections and/or behavioral health facility; or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities to perform related job duties
Preferred
Preferred knowledge of county and departmental rules, regulations, policies, and procedures and the ability to interpret them
Some knowledge of the current literature, trends, and developments in Jail Navigation relative to community-based treatment programs
Benefits
Vacation
Holiday
Sick leave
Medical
Dental
Life
Accident
Disability insurance plans
NC 401(k) Plan
Other benefits that work together to provide overall wellness and financial security for you and your family
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
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2025-10-31
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