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Columbia Credit Union · 1 month ago

VP Branch Manager I

Vancouver, WA

Full-time

Onsite

Mid, Senior Level

$80K/yr - $85K/yr

6+ years exp

Columbia Credit Union is a full-service financial institution committed to making life better in the communities it serves. The VP Branch Manager I is responsible for ensuring that a Level Three Branch meets its goals for production, sales, and service while promoting a culture of sales through service and effective staff development.

BankingCreditFinancial ServicesMortgage

Responsibilities

Comply with internal controls and with state and federal laws

Ensure compliance with internal controls and with state and federal laws, including Currency Transaction Reporting and Columbia’s Bank Secrecy Act compliance program

Hire for vacancies, ensuring that the branch is adequately staffed with competent employees

Maintain effective employee relations through a highly motivated and well-trained staff

Oversee adequate staffing to ensure efficient branch operation

Coordinate with other departments i.e. Business Banking and Business Development to achieve sales and member growth goals

Manage the security and safety of the branch. Ensure that staff receives on-going training on security and robbery procedures

Actively call on existing and prospective members, exploring needs and cross-selling products and services

Process all member transactions and requests (including but not limited to; operation of computers, maintaining coin machine and ATM, servicing Drive-up Window, Vault activity etc.)

Open new accounts, process and book loans, and/or operate a teller window when necessary

Performs Signature Guarantee as needed

Seek opportunities to represent Columbia through volunteerism and community involvement

Serve in greeter position, when necessary, to assist members entering the branch by assessing their needs and serving them accordingly

Mentor Assistant Branch Manager

(II) May mentor the work of a Level I Branch Manager

(III) May oversee the work of Level I and II Branch Managers as assigned by Senior Management

(III) Serves as a mentor for Level I and II Branch Managers

Monitor key products and sales within branch to ensure profitable and sound business practices and a high quality of service for members

Promote and support cross-selling environment within the branch. Train employees to maximize opportunities to offer products

Responsible for performance, growth, and regulatory issues for a significant area of branch operations

Evaluate the job performance of branch staff to ensure quality of work and service to members

Monitor branch productivity including transaction and loan volume, sales, new accounts, etc

Participates in special projects as assigned

Performs other branch functions/ duties as necessary

Recommend, implement, and supervise the branch budget

Research branch market area to create and implement effective sales techniques which will generate additional new accounts, new deposits, and new loans

Participates in continuing education/training

Qualification

Banking experienceBranch managementSales managementCoaching skillsRegulatory knowledgeLending experienceNotary licenseCL/CD licensesWord proficiencyExcel proficiencyCommunication skills