Zurich North America · 8 hours ago
Financial Lines Claims Manager
Zurich North America is a leading provider of commercial property-casualty insurance solutions. The Claims Manager will lead a team of Legal Claims Professionals and is responsible for managing claims, developing staff, and maintaining customer relationships.
CommercialFinancial ServicesInsurance
Responsibilities
Lead and direct a team of Legal Claims Professionals handling low to high exposure Public D&O, Fiduciary and Transactional Liability
Coordinate the work activities of the team, and has responsibility for performance, development, and coaching of staff
Act as a technical resource for the team
Manage internal and external customer relationships
Interact to exchange timely information with upstream claim managers, line of business underwriters, actuaries and finance
Develop, maintain and service broker and account relationships
Be flexible to work across other Financial Lines teams as needed
Qualification
Required
Juris Doctor and 5 or more years of experience in the Claims area OR
Bachelors Degree and 6 or more years of experience in the Claims area OR
High School Diploma or Equivalent and 8 or more years of experience in the Claims area
Customer service experience
Experience with Microsoft Office
Experience collaborating across work groups
Knowledge of insurance legal statutes and procedures
Knowledge of the insurance industry, claims and the insurance legal and regulatory environment
Travel 0-20%
Preferred
Negotiation experience
Experience collaborating across work groups
In-depth knowledge of the insurance industry, claims and the insurance legal and regulatory environment
Experience handling Financial Lines Claims
Ability to effectively present information to LOB manager, claimants and customers
Excellent communication skills
Problem solving skills
Analytical Skills
Advanced Degree
Leadership and/or Employee Development Experience
AIC
SCLA
CPCU
Benefits
Short-term incentive bonuses
Merit increases
Comprehensive employee benefits package
Company
Zurich North America
Zurich American Insurance is an international commercial property-casualty insurance provider. It is a sub-organization of Zurich Insurance Group.
Funding
Current Stage
Late StageRecent News
2025-12-25
2025-12-24
2025-12-10
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