Bowery Residents' Committee · 2 months ago
O6 - Transit System Based Outreach Specialist - Transit - Tuesday-Saturday 10pm-6:30am
Bowery Residents' Committee is dedicated to helping New Yorkers experiencing homelessness reclaim their lives by providing essential services. The Transit System Based Outreach Specialist will be responsible for direct outreach, vulnerability screening, and referral services for homeless individuals, while also maintaining accurate data and managing cases for clients receiving longer-term services.
CivicTech
Responsibilities
Responsible for providing direct outreach, vulnerability screening, escort, and referral services for all homeless individuals encountered in the field during their shift
Also responsible for recording and maintaining accurate statistical data on all individuals approached and referred as well as case-record management of clients receiving longer-term services
Recognize the signs and symptoms of mental health and substance abuse issues and gain a working knowledge of all available services
In addition, Transit System Based Outreach Specialists will spend the majority of outreach to homeless individuals at end of the line stations with a high level of collaborative joint outreach operations with various external agencies
Related Duties as assigned
Qualification
Required
Associates or Bachelor's degree required or demonstrated equivalent experience in lieu of degree
Will also consider current BRC employees in Community Technician, Program Aide, and other comparable positions with a minimum of 6 months of continuous employment
Must have strong interest in working in direct services to the homeless and/or mentally ill and substance abusing populations
Valid state driver's license required
Good writing skills to provide an adequate written description of client interactions
Basic computer literacy required
Recognize the signs and symptoms of mental health and substance abuse issues and gain a working knowledge of all available services
First Aid/CPR certification or the ability to pass test to acquire these credentials required
Preferred
Ability to speak Spanish desirable
Benefits
Employees are eligible for health insurance and paid sick time benefits immediately upon starting work.
Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents.
A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time.
A 403(b) pension plan with a matching benefit paid by BRC.
Tuition assistance and many training opportunities for career development.
Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare.