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Citizens · 3 hours ago

Private Banking Communications Partner

San Francisco, CA

Full-time

Hybrid

Mid Level

$68K/yr - $100K/yr

3+ years exp

Citizens is seeking an enthusiastic and responsible communications professional to join their high-energy communications team as a Private Banking Communications Partner. This role involves developing and executing strategic communications initiatives to promote Citizens Private Bank’s business priorities while enhancing the overall corporate brand and reputation.

BankingCredit CardsFinancial ServicesFinTechRetail

No H1B

Responsibilities

Communications planning: Manage integrated and internal and external strategic communications plans and programming that align with the Private Bank’s business priorities. Shape and guide the communications narrative through engaging, integrated communications tactics

Stakeholder relationship management: Collaborate with cross-functional teams to gather information and develop key messaging for communications initiatives. Develop a rapport with business leadership and partners, providing guidance as needed

Tactical execution: Create and deliver engaging and compelling writing and verbal communication for internal and external audiences. Write talking points, briefing documents, leader messages, intranet articles, press releases, key messages, media statements, social media and award submissions. Support senior-level executive communications and town halls, including event planning, logistics, talking points and decks

Media Relations: Build relationships with media outlets, industry influencers, and other stakeholders to promote and grow Citizens Private Bank’s brand reputation. Represent Citizens at media interviews/meetings, industry events, conferences, and speaking engagements. Manage and maintain earned media coverage tracker

Monitoring and measurement: Identify key metrics and manage measurement plan to ensure communication activities are efficient, effective, and scalable. Measure the effectiveness of communication efforts and make recommendations for improvement

Trendspotting: Monitor industry trends and proactively identify storytelling opportunities to enhance Citizens’ brand and reputation. Conduct market research and gather data and insights to enhance storytelling

Qualification

External communicationsInternal communicationsMedia relationsFinancial services experienceStorytelling skillsEditing skillsProofreading skillsPresentation designProject managementAdaptabilityCreativity

Required

3+ years of experience in external communications and/or internal, ideally within a dynamic, fast-paced environment or PR agency

A passionate, confident writer

Strong written and verbal communications skills, as well as editing, proofreading, and presentation design skills

Strong storytelling skills, with the ability to craft messages that connect and resonate across a diverse audience

Extremely organized with the ability to manage multiple projects and meet deadlines

Adaptable, proactive, creative, and forward-thinking

Bachelor's degree, preferably in communications, marketing, journalism, or related field required

Preferred

Experience in financial services and/or corporate communications is highly desirable

Experience working at an established brand is a plus, and eagerness to learn more about the banking industry

Benefits

Comprehensive medical, dental and vision coverage

Retirement benefits

Maternity/paternity leave

Flexible work arrangements

Education reimbursement

Wellness programs

Paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States

Company

Citizens

Glassdoor3.6

At Citizens, we recognize that the journey to accomplishment is no longer linear and that individuals are made of all they have done and all they are going to do.

Founded in 1828

Providence, Rhode Island, USA

10001+ employees