Rankings.io ยท 3 weeks ago
Web Operations Specialist
United States
Full-time
Remote
Mid, Senior Level
$75K/yr - $75K/yr
3+ years expRankings.io is seeking a highly skilled WebOps Specialist to join their team. This role involves supporting technical operations for client websites, ensuring they run smoothly and securely while collaborating with various teams to address technical challenges and maintain high-quality delivery.
AdvertisingBrand MarketingDigital MarketingMarketingSEOSocial Media ManagementSocial Media MarketingWeb Design
Responsibilities
Support and lead WordPress migrations, including DNS updates, hosting configuration, SSL provisioning, and quality assurance
Troubleshoot issues in real-time across plugins, themes, caching layers, DNS, hosting control panels, WordPress admin, Google tools, and marketing scripts
Set up, configure, and maintain tools such as WP Engine, GoDaddy, Cloudflare, NitroPack, Gravity Forms, Contact Form 7, Akismet, CallRail, and others
Handle escalations from internal teams for urgent website bugs, outages, form failures, tracking issues, and performance incidents
Maintain documentation and standard operating procedures for repeatable tasks
Implement and audit Core Web Vitals, page speed optimizations, and site stability initiatives
Monitor and address security concerns including spam filtering, firewall configuration, brute-force protection, and plugin vulnerabilities
Ensure plugin/theme updates are safe, compatible, and tested before deployment
Serve as a day-to-day technical resource for internal teams
Help manage and mentor junior team members
Assist in ticket prioritization and workload planning for the WebOps team
Coordinate with outside partners and client-side technical contacts
Temporarily step in for the Manager of WebOps as needed
Represent WebOps in cross-department meetings
Make informed decisions on task prioritization, technical escalations, and emergency responses
Review deliverables and ensure quality standards are upheld
Qualification
Required
3-5+ years experience with WordPress, hosting management, or technical website operations
Strong understanding of DNS, CDNs, caching, performance optimization, and website architecture
Proven ability to troubleshoot complex issues across technical stacks
Familiarity with GA4, GTM, CallRail, GSC, and ad tracking pixels
Exceptional communication skills
Familiarity with SEO fundamentals is a plus
Preferred
Experience with Cloudflare rules and redirects
Experience with WP Engine or similar hosts
Ability to read server logs
Comfortable with basic scripting
Experience with Core Web Vitals and performance metrics
Experience with ACF, Elementor, Gutenberg, and custom WordPress setups
Benefits
Work remotely from home
Unlimited PTO
100% Health Insurance (including fully employer-funded coverage)
$700 Quarterly training stipend for Professional Development
Company
Rankings.io
Rankings.io is a digital marketing agency that provides SEO for personal injury lawyers.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Chris Dreyer
CEO & Founder
Recent News
2024-12-04
Company data provided by crunchbase