NG Companies · 1 month ago
Accounts Receivable & Collections Lead
NG Companies is a growing, multi-state leader in Hydro-Excavation and Utility Locating services. They are seeking an Accounts Receivable & Collections Lead responsible for overseeing the full lifecycle of customer invoicing, accounts receivable management, cash application, and collections, ensuring timely and accurate billing while maintaining strong customer relationships.
Construction
Responsibilities
Manage the end-to-end AR process including invoicing, payment posting, account reconciliation, and aging reviews
Review daily/weekly AR aging reports; identify and escalate high-risk accounts
Ensure accuracy of invoices, rate tables, project billing milestones, unitized billing, and supporting documentation
Coordinate with Operations and Area Managers to resolve discrepancies or billing conflicts
Maintain customer account setups, credit memos, adjustments, and write-off documentation in accordance with company policy
Lead proactive collections efforts across all markets to reduce outstanding receivables and achieve company DSO targets
Build and maintain professional communication with customers regarding balances, invoice status, and payment arrangements
Recommend credit holds, payment plans, and escalation strategies for delinquent customers
Prepare and deliver weekly collections updates for management, including market-level trends and root-cause analysis (e.g., late timesheets, missing job data, disputed invoices)
Partner with legal or third-party agencies when necessary, ensuring compliance with company standards and state/federal regulations
Collaborate with Operations, Project Managers, HR/Payroll, and Accounting to streamline billing inputs (timesheets, job costing, POs, ticketing, documentation)
Identify recurring issues that cause billing delays or disputes and drive corrective action with the appropriate department
Support automation initiatives in NetSuite, including reminders, dashboards, and AR workflows
Assist in creating SOPs for billing, collections, and cash-application processes
Oversee customer payments, lockbox receipts, ACH postings, and reconciliation of unapplied cash
Ensure compliance with internal controls for cash handling and AR adjustments
Prepare monthly AR reporting for financial close, including aging summaries, risk classifications, and reserve recommendations
Coordinate with the Controller and CFO on strategic AR initiatives, customer credit policies, and forecasting impacts
Foster a culture of accuracy, accountability, and urgency within the AR function
Qualification
Required
5+ years of accounts receivable, billing, or collections experience within field services or the construction industry
Strong understanding of AR principles and job-costing workflows
Proficiency with NetSuite or comparable ERP systems
Excellent communication and professional customer-facing skills
Strong analytical, reconciliation, and problem-solving capabilities
High attention to detail in a fast-paced work environment
Preferred
Prior leadership or team-lead experience
Familiarity with lien rights, utility billing, or contract billing structures
Experience with workflow automation and dashboard reporting
Company
NG Companies
NG Companies is an infrastructure provider of underground damage prevention solutions.