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Natural Grocers by Vitamin Cottage · 2 months ago

Grocery D/F Bulk Assistant

US-WY-Rock Springs

Full-time

Onsite

Entry Level

1+ years exp

Natural Grocers by Vitamin Cottage is excited to come to the Rock Springs community. The Grocery/Dairy/Frozen/Bulk Assistant is responsible for assisting the Grocery/Bulk and Dairy/Frozen Managers in the successful operation and profitability of the Grocery/Bulk and Dairy/Frozen departments.

Dietary SupplementsHealth CareRetail

Responsibilities

Providing World Class Customer Service as a number one priority

Exemplifying integrity, responsibility, and excellence and adhering to all policies

Creating inviting, full and shoppable departments

Assisting the department managers in ordering for the grocery, bulk, dairy and frozen departments and maintaining accurate inventory levels

Assisting the department managers in managing margin, COGs and overall department profitability including minimizing shrink and maximizing effective purchasing

Ensuring all in-stock products/conditions meet company standards

Offering and following up on special orders

Merchandising shelves, endcaps and dynamic displays

Assisting in managing as well as participating in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock

Assisting in training and monitoring of department personnel including assigning and following up on tasks

Conducting active and passive demos

Working with the department managers to address performance issues within the department

Supporting store opening and closing activities including Daily Sales Report (DSR) and cash handling and cashier closeout responsibilities

Handling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks

Maintaining the safety and security of customers and employees

Answering customer questions per company standards and policies, including the use of Health Supportive statements and/or statements of nutritional support

Continually increasing product knowledge

Using SAP and inventory management software, emailing and utilizing other IS programs as needed

Working a schedule based on store needs which includes evenings, weekends, holidays. Position requires working five days, 40 hours per week and attending mandatory store meetings

This position has limited Manager on Duty responsibilities but is never intended to be the overall Manager on Duty for the store

Qualification

Customer ServiceInventory ManagementCash HandlingSAPMS WordExcelOutlookFood Safety CertificationSupervisory ExperienceFollow DirectionsSense of UrgencyAttention to Detail

Required

Providing World Class Customer Service as a number one priority

Exemplifying integrity, responsibility, and excellence and adhering to all policies

Creating inviting, full and shoppable departments

Assisting the department managers in ordering for the grocery, bulk, dairy and frozen departments and maintaining accurate inventory levels

Assisting the department managers in managing margin, COGs and overall department profitability including minimizing shrink and maximizing effective purchasing

Ensuring all in-stock products/conditions meet company standards

Offering and following up on special orders

Merchandising shelves, endcaps and dynamic displays

Assisting in managing as well as participating in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock

Assisting in training and monitoring of department personnel including assigning and following up on tasks

Conducting active and passive demos

Working with the department managers to address performance issues within the department

Supporting store opening and closing activities including Daily Sales Report (DSR) and cash handling and cashier closeout responsibilities

Handling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks

Maintaining the safety and security of customers and employees

Answering customer questions per company standards and policies, including the use of Health Supportive statements and/or statements of nutritional support

Continually increasing product knowledge

Using SAP and inventory management software, emailing and utilizing other IS programs as needed

Working a schedule based on store needs which includes evenings, weekends, holidays. Position requires working five days, 40 hours per week and attending mandatory store meetings

Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable

Ability to manage changing priorities and to stay focused with the task at hand

Possess a sense of urgency in the completion of tasks

Possess excellent customer service skills

Highly organized with great attention to detail

Ability to take direction and follow through

Must be cashier trained and able to count currency

Proficient in MS Word, Excel and Outlook