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University of California, Santa Cruz · 3 weeks ago

Curriculum and Instructional Support Analyst

Santa Cruz County, CA

Full-time

Hybrid

Mid Level

$30.22/hr - $34.67/hr

The University of California, Santa Cruz is a unique public university known for its innovative and experimental approach to education. The Curriculum and Instructional Support Analyst plays a vital role in coordinating and managing the delivery of undergraduate and graduate instructional programs, providing analytical support, and assisting with various administrative functions related to curriculum and enrollment management.

ArtEducationUniversities

No H1B

Responsibilities

Course Scheduling

Acquires knowledge of department requirements and campus policy to coordinate the schedule of classes and associated secondary sections for selected departments and academic programs in BE

Devises solutions to classroom space and scheduling problems, taking into account the curriculum needs of students, the needs of faculty, and available options

Performs enrollment management across assigned departments, analyzing arising problems, and determining solutions

Mechanically sets up classes for student enrollment using knowledge of AIS enrollment system

Collects, analyzes, and provides statistics on enrollment trends to academic department

Acts as contact for assigned departments in management and advising for enrollment management (AIS, permission codes, wait lists)

Facilitates BE Instructional Support Orientation for incoming faculty, ensuring that new instructors understand what their divisional resources are

Coordinates secondary sections and laboratories to correspond with needs of primary courses based on analysis of projected enrollments

Maintains complex records of scheduling restrictions for all departments and programs to ensure course sections are set according to requirements of course and instructor

Anticipates and/or resolves conflicts as they arise, facilitates discussions as needed, represents the departments at campus wide meetings, and serves as liaison to the Registrar's Office, and to the BE Undergraduate and Graduate Advising Offices

Coordinates with the campus Registrar's Office to ensure adequate and appropriate classroom space and room reassignments based on course needs and historical enrollment information, and devises solutions to classroom and scheduling issues

Develops schedule for assigned lecture and distance learning courses, and serves as liaison with ITS Learning Technologies Services, Baskin Engineering Lab Support, and Silicon Valley Center to accomplish such

Assists in creation and implementation of training materials as related to curriculum and enrollment management

Implements curriculum development quality and service standards

Exercises knowledge in facilitating all new and revised course approval requests and related paperwork for selected departments

Reviews course approvals, ensuring submissions adhere to relevant policies and align with AIS guidelines

Responsible for maintaining department course submission information, as well as facilitating and routing of course approval materials through the campus Curriculum Approval Tracking (CAT) system

Participates in the annual revision and submission of catalog copies, and ongoing updates for all departments and programs within BE, adhering to CEP, Graduate Council and Registrar policies and best practices

Using working knowledge of course approval submission and tracking, facilitates new course approvals and curriculum revisions according to Academic Senate policy

Assists Instructional Support Coordinator with Disability Resource Center (DRC) analyses and planning as it pertains to BE testing

Assists in process documentation for DRC

Assists in creation and implementation of training materials and documentation as related to unit support and processes

Acts as a member of ISS in Baskin Engineering Department Service Center providing services for walk-in faculty/staff/students needing assistance

Serves as backup for ISS Team

Qualification

Curriculum ManagementEnrollment ManagementAnalytical SkillsCustomer ServiceCommunication SkillsProblem SolvingDiscretionInterpersonal SkillsConfidentiality