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Lavendo · 1 month ago

Sales Engineer (Voice AI)

United States

Full-time

Remote

Mid Level

$130K/yr - $158K/yr

3+ years exp

Lavendo is transforming how small businesses handle customer calls through an AI-powered voice system. As a Sales Engineer, you will lead implementation projects for the Voice AI platform, engaging with customers to deliver business results and drive advances in AI-powered operations.

RecruitingSalesSales AutomationVirtual Workforce

Responsibilities

Lead complete B2B Voice AI implementation cycles: scope definition, project planning, client onboarding

Design robust integration architectures connecting subsystems through APIs, webhooks, payloads, and third-party platforms like Make, Zapier, and proprietary systems

Serve as the primary technical and strategic partner for clients, solving complex problems, removing blockers, and ensuring exceptional customer outcomes

Collaborate with product and technical teams to continuously improve implementation processes and client success playbooks

Qualification

B2B software implementationIntegration architecturesPythonSoftware engineeringAPIsCustomer success commitmentProject Management ExperienceCommunication skillsProblem-solving mindset

Required

3+ years of hands-on software engineering experience: backend, frontend, or full-stack

Proven track record managing B2B software implementations, with strong organizational skills, time management, and the ability to lead cross-functional teams

Strong communication skills, comfortable leading client calls, and presenting technical solutions to non-technical stakeholders

Working knowledge of Python, APIs, and modern integration patterns

Ability to thrive in ambiguity, take ownership, and execute with minimal hand-holding