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Blizzard Entertainment · 22 hours ago

Quality Manager, Overwatch | Irvine, CA

Irvine, CA

Full-time

Hybrid

Senior Level, Lead/Staff

$78K/yr - $144K/yr

8+ years exp

Blizzard Entertainment is a premier developer and publisher of entertainment experiences, best known for iconic video game universes including Warcraft and Overwatch. The Quality Manager oversees Quality Assurance operations and testing for a product, ensuring software quality and process improvement, while managing the end-to-end test team and driving a strategic vision for quality assurance.

MMO GamesSoftwareVideo Games

H1B Sponsor Likely

Responsibilities

Manage the end-to-end management of the test team for a product or section of a product, ensuring alignment with department and organizational strategies across globally distributed teams

Establish standards for cross-functional teams, encompassing strategy, test execution, and reporting, while ensuring the quality of all deliverables, workflows, and relationships

Manage product test schedules, team needs, dependencies, and resources, collaborating with key quality stakeholders to incorporate advanced testing methods into the testing strategy

Provide resources and assistance and oversee adherence to the master test plans for products. Collaborate with senior leadership on shifting work or resources to promote test quality, software development best practices, and enhanced customer experience

Conduct regular business reviews, provide quality-related services to production leadership, and manage the master test plan for the product

Create, monitor, and control metrics impacting product and team quality, analyzing product quality and usability, associated system limitations, and reporting on risk

Develop training materials for the project team and lead workshops for test leadership requirements

Lead and support projects and initiatives with regional teams, cross-functional partners, and QA teams. Ensure project tracking tools and documentation meet team standards and are up to date

Provide leadership, support and guidance to the assigned team, ensuring their performance is managed effectively and fostering a productive, positive, collaborative work culture

Champion efforts that build synergy, trust, collaboration, and inclusivity within the organization. Own and manage relationships with key partners, resources, colleagues, and leaders ensuring transparency around critical decisions and trade-offs

Performs other duties as assigned

Qualification

Quality Assurance experienceSoftware Development Life CycleSoftware testing methodologiesRelational databasesJira processScripting experienceCertifications PMPCertifications Scrum MasterPlanningOrganizationPassion for gamingCommunication skillsTeam leadershipCollaboration skills

Required

Minimum 8 years of experience in Quality Assurance

Minimum 3 years directing the work of individual contributors and multiple levels of management and teams

Experience with game engines, content and asset editors, and shared technologies

High School diploma or equivalent required

Thorough understanding of Software Development Life Cycle (SDLC), specifically QA processes in agile and waterfall development environments

Be an expert in one or more software testing methodologies

Practical knowledge of relational databases such as Oracle, MySQL, & SQLServer

Working experience with Jira process

Proven ability to analyze, interpret, and act on data sets and complex workflows

Excellent written and verbal communication, planning, organization, and time management skills

Ability to tailor presented information for the appropriate audience

Preferred

Bachelor's Degree in a related field preferred

Scripting or software tool creation experience

White box testing experience

Certifications: PMP, Scrum Master and/or Product Owner, ISTQB

Coding Knowledge: XML / HTML, JavaScript, Python, Java, C / C++ / C#, SQL

Experience working with outsourced teams

High level of gaming knowledge and/or skill

Passion for Blizzard's line of products and services

Benefits

Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance

401(k) with Company match, tuition reimbursement, charitable donation matching

Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave

Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others

If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance

Company

Blizzard Entertainment

Glassdoor3.5

Blizzard Entertainment develops and publishes gaming software and computer games such as World of Warcraft, Hearthstone and StarCraft.

Founded in 1991

Irvine, California, USA

1001-5000 employees

http://blizzard.com

H1B Sponsorship

Blizzard Entertainment has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (60)

2024 (58)

2023 (46)

2022 (51)

2021 (38)

2020 (41)