Amazon · 3 months ago
Senior Station Manager
Amazon is a leading logistics company seeking a Senior Station Manager to oversee operations at a delivery station. The role involves managing a team, ensuring safety and performance, and driving process improvements to meet business objectives.
Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
Responsibilities
Responsible for the overall safety, quality, performance, customer experience and people development for all delivery station operations
Drives vision for station team and creation of quality initiatives, process change initiatives and other lean initiatives to enable their functional area and ultimately the DS to meet and exceed business plan
Problem-solves for closing gaps between performance and goals
Will set and clarify requirements and expectations for Operations, Area and Shift Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments
Manages an environment concerning the delivery of Amazon orders direct to our customers, subject to ever rising volume and complexity, operating on a 24/7 basis
Manages day-to-day relationships with multiple Delivery Service Providers (DSPs)
Presents operational metrics regularly to the senior leadership team
Hires and develops top talent. Creates and implements a talent plan for the site including talent acquisition, performance and career management, learning and development, succession planning, and employee engagement
Leverages the Operations, Area and Shift Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area
Cultivates strong culture and engagement throughout all levels of the delivery station team
Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network
Works with key business partners such as Transport & Sortation, DSP Management, Finance, Loss Prevention, IT, HR, ACES and Engineering to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives
Qualification
Required
Completed Bachelor's degree from an accredited university or 2+ years' Amazon work experience
7+ years' direct management experience, including a salaried, hourly and agency workforce, in a logistics, fulfillment, last-mile manufacturing, engineering, production or distribution environment
Demonstrated track record of delivering performance and financial based results in high pressure environments
Experience with performance metrics and process improvement and lean techniques
Experience with the full lifecycle staffing, including interviewing, hiring, performance management, promotions and terminations
Strong analytical capability; track record of digging into data and finding solutions for a variety of operational problems
Excellent communication skills (including local language and English, written and verbal)
Experience managing third party resources on a regional/national scale
Experience managing contingent workforce in a business with peak seasons
Candidates must be flexible to work a variety of hours as business demands, including overnight, weekends and holidays
Preferred
Degree in Engineering, Operations or related field and MBA preferred
Experience in a startup environment
Ability to handle changing priorities and use good judgment in stressful situations
Interest in long-term career development
Benefits
Equity
Sign-on payments
Medical
Financial
Other benefits
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Recent News
2026-01-18
Springfield Business Journal
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2026-01-18
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