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PolyNovo Limited · 1 month ago

Professional Education & Sales Training Specialist

United States

Full-time

Remote

Entry, Mid Level

1+ years exp

PolyNovo is committed to improving patient outcomes through innovative medical devices. The Professional Education & Sales Training Specialist will manage education and training projects, develop training content, and support professional education events, working closely with cross-functional teams to align with the company's priorities.

Medical Device

Responsibilities

Assist with assessment of current sales tools and previous programs to develop instructional goals, objectives, and curriculum for our Distributors

Support the development of training content, design, and delivery with subject matter experts to produce instructional materials in accordance with department/program objectives

Support and co-lead primary instructor-led training programs at PolyNovo: Distributor new hire training and ongoing e-learning programs and any additional training that becomes necessary as part of a strategic commercialization growth plan

Conduct “train the trainer” programs initially with our EU Distributors, with scope to support the MEA as our footprint expands

In support of our market share taking strategy in advanced wound and trauma markets, develop a cadence of training programs utilising in-person, virtual, and e-learning technologies

Support physician faculty in the peer-to-peer programs such as Symposia, Study Days and speaking engagements by managing all Key Opinion Leader (KOL) and Healthcare Professional (HCP) engagements, including communication, scheduling and documentation

Support Professional Education events with planning and attendance

Coordinate professional meetings and events to support departmental objectives

Assess trends, successes, and opportunities for improvement related to training and professional education and report to Sr. MSL & Prof. Ed Lead

Provide recommendations to improve efficiency and help achieve departmental goals

Manage projects to ensure successful execution of departmental initiatives

Monitor compliance with relevant regulations and report any deviations

Maintain knowledge by attending educational workshops; reviewing relevant publications; establishing professional social networks; involvement with applicable societies/associations

Ensure collaborative relationships with PolyNovo team members and external

Ensure all messaging is approved by Regulatory

Analysis of monthly sales results and trends and propose programs that help build a growing and sustainable business

Ensure all documentation is reviewed, current and compliant with the quality system

Operate within the requirements of the quality system and ensure responsibilities are carried out in accordance with the requirements of the applicable regulatory and quality processes

PolyNovo may require you to undertake additional responsibilities or work in other areas to those outlined in this role subject to business requirements and your skills and competencies

Able to travel as required up to 50%, including overnights and some weekends

Qualification

Medical device salesProgram implementationProject managementTraining experienceHealthcare professional relationsMicrosoft Office proficiencyForeign language skillsInterpersonal skillsCollaborative skillsProblem-solving skills

Required

Bachelor's degree in science/healthcare or business required

1-3 years in medical device or healthcare sales required

Proven experience in program implementation, including planning and execution

Proven ability to manage complex projects, particularly those involving multiple stakeholders, timelines, and regulatory requirements

Demonstrated skill in prioritising and handling multiple assignments simultaneously in a fast-paced environment

Experience developing and maintaining relationships with healthcare professionals, including clinicians and Key Opinion Leaders (KOLs)

Experience working effectively in ambiguous virtual settings, adapting to changing circumstances and needs

Strong collaborative skills, with a track record of working successfully within team environments

Experience coordinating professional meetings and events, ensuring smooth execution and effective communication

Capable of handling sensitive and confidential information with discretion and professionalism

Strong interpersonal skills and demonstrated ability to establish and maintain effective working relationship with co-workers, distributors, customers, and other stakeholders

Proven ability to take accountability for the quality and timeliness of work outputs while maintaining high personal and professional standards

Demonstrated ability to work autonomously and within small team environments, self-starter with proactive problem-solving skills and strong personal initiative

Embodies a growth mindset, demonstrating a willingness to learn, adapt, and embrace challenges. The ideal individual will approach obstacles as opportunities for development and actively seek feedback to enhance their skills and performance

Intermediate user of Microsoft Office products

Must be proficient in using Microsoft applications (e.g. Word, SharePoint, PowerPoint, Excel, etc.)