Patient Service Representative jobs in United States
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Mercy · 5 hours ago

Patient Service Representative

positionPerryville, MO
timeFull-time
remoteOnsite
seniorityEntry Level
date1+ years exp

Mercy is a healthcare organization that focuses on providing compassionate care. They are seeking a Patient Service Representative to be the first point of contact for patients and visitors, ensuring a positive experience by managing front desk operations.

AssociationChild CareFertilityHealth CareRehabilitation
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H1B Sponsor Likelynote

Responsibilities

Manage front desk operations and workflows
Ensure that the patient experience is positive and seamless

Qualification

Customer serviceVerbal communicationWritten communicationBasic computer skillsAttention to detailConfidentialityAdaptability

Required

High school diploma or equivalent
Strong verbal and written communication skills are essential for interacting with patients, healthcare professionals, and other staff members
Proficiency in basic computer skills, including data entry and word processing
Excellent customer service skills are essential for interacting with patients and visitors in a courteous and professional manner
Accuracy and attention to detail are critical in this role
Ability to maintain confidentiality and follow privacy policy/procedure
Adaptable and able to work effectively under pressure
Attend and complete Clinic Core Front Desk Training post-hire
Position requires the ability to push, pull, and/or lift 50 lbs. occasionally
Position requires standing and walking during each shift
Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties

Preferred

One year of applicable medical office experience preferred

Benefits

Medical, dental, and vision coverage
Paid time off
Tuition support
Matched retirement plans for team members working 32+ hours per pay period

Company

Mercy

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Mercy is a U.S. health system that provides heart, children’s, and orthopedic care services.
dateFounded in 1986
location
Saint Louis, Missouri, USA
people-size10001+ employees
web-link
https://www.mercy.net/practice/mercy-hospital-st-louis/

H1B Sponsorship

Mercy has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (31)
2024 (18)
2023 (16)
2022 (15)
2021 (15)
2020 (9)

Funding

Current Stage
Late Stage
Total Funding
$2.2M
Key Investors
Patient-Centered Outcomes Research InstituteFCC
2025-04-08Grant
2022-01-14Grant· $2.2M

Leadership Team

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Mike Mudd
Chief Operating Officer
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David Argueta
President
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Recent News

Arkansas Business — Business News, Real Estate, Law, Construction
Rhett Stover Named President of Mercy Northwest Arkansas
2025-11-20
Talk Business & Politics
Mercy taps Rhett Stover to lead its Northwest Arkansas operations
2025-11-20
Arkansas Business — Business News, Real Estate, Law, Construction
Mercy Advances AI Nursing Tool, Collaborates With Microsoft
2025-11-11
Company data provided by crunchbase