Saama · 1 month ago
Product Owner
Campbell, CA
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expSaama is seeking a Product Owner for Unified Enterprise Observability, responsible for leading the strategy and delivery of a comprehensive monitoring platform. The role involves aligning product features with ERP business processes and enhancing user experience through effective integration and design.
AnalyticsArtificial Intelligence (AI)Clinical TrialsCloud ComputingData ManagementLife ScienceMachine LearningPharmaceuticalPredictive AnalyticsSoftware
Responsibilities
Define the product vision and strategic roadmap for the centralized observability and service management platform, ensuring alignment with the organization's ERP modernization goals
Act as the voice of the business users for mission-critical ERP (Enterprise Resource Planning) systems. Prioritize features that directly impact the performance, availability, and user experience of core ERP processes (e.g., Finance, Supply Chain)
Continuously assess and articulate the business value of platform features, particularly how technical monitoring prevents downtime and protects revenue for key business functions
Own the strategy and backlog for leveraging GCP Cloud Monitoring (Operations), Cloud Logging, and Cloud Trace to provide comprehensive visibility into cloud-native applications and infrastructure
Define requirements for data pipelines that ingest metrics, logs, and events from diverse sources (GCP, on-prem, 3rd party tools like SolarWinds) into a centralized analysis platform. Focus on data quality, latency, and cost optimization
Standardize and optimize alerting policies (SLO/SLA focused) to ensure rapid detection and notification of service degradation. Focus on reducing alert noise and improving Mean Time to Resolution (MTTR)
Drive the product roadmap for integrating observability data (alerts, events) from GCP and other tools directly into ServiceNow IT Service Management (ITSM) and IT Operations Management (ITOM) modules
Prioritize features for automated event correlation and enrichment within ServiceNow, ensuring technical alerts translate into actionable business-level incidents
Work with engineering teams to manage and potentially consolidate capabilities between specialized tools like SolarWinds and the new GCP/ServiceNow ecosystem
Define and design intuitive user interfaces (UI/UX) for consuming critical monitoring and security data. This includes designing single-pane-of-glass dashboards for business health and technical performance
Create user-centric workflows for reviewing security alerts, compliance drift, and incident status
Ensure the platform's features, dashboards, and alerting configurations are simple, self-service, and accessible for diverse user groups (DevOps, SRE, Application Owners, and Executive Stakeholders)
Qualification
Required
10+ years as a Product Owner/Manager; Expertise in Scrum/Agile ceremonies and Backlog management
Strong proficiency in Google Cloud Platform (GCP) and its native monitoring tools (Cloud Monitoring, Logging, Pub/Sub)
Direct experience integrating monitoring/alerting platforms with ServiceNow (ITSM/ITOM). Familiarity with monitoring tools like SolarWinds
Experience with data ingestion pipelines, defining security logging/alerting requirements, and working with complex application telemetry
Experience within the ERP domain (e.g., SAP, Oracle, major financial systems), understanding its data flows and operational criticality
Experience with UX/UI principles for technical platforms (e.g., dashboard design, defining information hierarchy)
Company
Saama
Saama is the number one AI-powered clinical analytics cloud platform company delivering actionable business insights for life sciences.
1001-5000 employees
H1B Sponsorship
Saama has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (81)
2024 (39)
2023 (49)
2022 (98)
2021 (45)
2020 (58)
Funding
Current Stage
Late StageTotal Funding
$75.75MKey Investors
Carrick Capital Partners
2021-10-20Acquired
2019-03-25Series Unknown· $40M
2015-06-02Series A· $35.75M
Leadership Team
Bhaskar Sambasivan
Chief Executive Officer
Scott Rogers
Chief Financial Officer
Recent News
2025-09-29
Company data provided by crunchbase