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Tandy Leather · 1 month ago

Distribution Center Manager Outbound

Fort Worth, TX, US

Full-time

Onsite

Mid, Senior Level

$75K/yr - $80K/yr

3+ years exp

Tandy Leather is a heritage brand with over 100 years of expertise in leathercraft, headquartered in a new facility in Fort Worth, TX. They are seeking a Distribution Center Operations Manager (Outbound) to lead the outbound team, ensuring efficient order processing and shipment while fostering a culture of safety and high performance.

E-CommerceRetail

Responsibilities

Oversee the picking and packing of store orders in alignment with replenishment schedules, ensuring all shipments to retail locations are accurate, on time, and cost-efficient

Lead, mentor, and support a team of about 15 associates, fostering a culture of accountability, safety, and continuous improvement. Plan labor needs, assign daily tasks, and provide hands-on coaching to team leads and associates to develop skills and enhance performance. Ensure thorough onboarding, position-specific and safety training, and ongoing compliance with Tandy’s policies and procedures, while actively engaging and motivating the team to achieve productivity and quality goals

Manage rigorous checks for order accuracy, product condition, and label verification, ensuring full compliance with internal quality standards and all retailer and vendor requirements

Oversee and maintain a safe and clean working environment and implementing and training in safety protocols

Monitor and analyze key performance indicators—such as pick accuracy, order fill rate, and time to ship—to track productivity and service levels. Proactively identify bottlenecks and process inefficiencies, then lead cross-functional continuous improvement initiatives to enhance speed, accuracy, and cost efficiency while fostering a culture of data-driven decision making and accountability

Foster strong cross-department communication by partnering with teams across DC operations, merchandising, and store operations to align schedules, share key performance insights, and drive continuous improvement in outbound performance

Undertake additional initiatives and projects as assigned

Qualification

Warehouse ManagementProcess ImprovementTeam LeadershipOrder FulfillmentWMS ProficiencyMicrosoft Office SuiteSafety ProtocolsCoachingCommunication SkillsMentoring

Required

3–5+ years of warehouse supervision/management experience leading a sizeable team of associates in a retail distribution or similar high-volume environment

Proven record of coaching, mentoring, and developing teams to achieve productivity, accuracy, and efficiency KPIs in a deadline-driven setting

Demonstrated ability to foster engagement, accountability, and a culture of continuous improvement

Hands-on experience with store order fulfillment, retail cycle replenishment, and seasonal throughput planning

Proficiency with standard warehouse equipment (e.g., forklift, pallet jack, scissor lift) and ability to train and certify team members

Familiarity with WMS platforms, barcode scanning, and shipment methods (LTL, parcel) to ensure accurate, timely, and cost-effective deliveries

Strong working knowledge of warehouse layouts, safety protocols, and regulatory compliance standards, with a track record of successful implementation

Excellent written and verbal communication skills, with the ability to collaborate across departments such as Purchasing, Transportation, and Retail Operations to resolve issues and align priorities

Skilled at clear, proactive communication with all levels of staff and management to ensure timely completion of duties and accurate reporting of issues

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and the ability to quickly learn and adapt to new technology systems

Highly organized, detail-oriented, and capable of managing multiple priorities with a strong work ethic and commitment to accuracy and high productivity

Self-motivated, innovative, and eager to identify 'better ways' to improve processes and efficiency

Willingness to learn multiple functions and cross-train as needed

High school diploma or GED required

Reliable transportation, excellent attendance, and punctuality

Ability to bend, walk/stand for 8+ hours, and lift 30–50 lbs

Comfortable working in environments with dust, dirt, and occasional exposure to hazardous materials (with appropriate safety measures)