City of Philadelphia · 6 hours ago
Director of Content
Philadelphia, PA
Full-time
Onsite
Director/Executive
$110K/yr - $120K/yr
7+ years expThe City of Philadelphia is a vibrant workplace committed to inclusion and innovation. They are seeking a strategic and creative Director of Content to lead the content team in delivering high-quality, accessible, and user-centered content across Phila.gov, ensuring alignment with the City’s digital service goals.
Law EnforcementNewsPublishing
Responsibilities
Lead and manage the Content team, including writers and content strategists
Develop systems to administer the content lifecycle and support contributors from across City departments—from planning, structuring, and creation, to review, approval, and retirement
Direct the information architecture and taxonomy on phila.gov to ensure content is findable and consistent
Develop and implement content standards, workflows, and style guidelines
Collaborate with the Directors of User Experience and Software Engineering to deliver platform-wide projects and cohesive digital experiences
Ensure content meets plain language, accessibility (WCAG 2.1 AA), and usability standards
Use analytics, user feedback, and research to continuously improve content relevance and usability
Coordinate with City communications leaders to support major initiatives and campaigns
Build a culture of collaboration, creativity, and continuous learning within the team
Qualification
Required
7+ years of experience in content strategy, digital content management, or editorial leadership
3+ years managing or mentoring a content team
Strong writing and editing skills, with an eye for clarity, tone, and accuracy. Experience with UX writing is a plus
Extensive experience using content management systems (e.g., WordPress, Drupal) and basic HTML
Demonstrated knowledge of WCAG standards and digital accessibility best practices
Proven ability to manage large-scale content operations and workflows
Strong commitment to public service, digital equity, and inclusive design
Preferred
Experience working in government, nonprofit, or civic tech environments is a plus
Benefits
Comprehensive health coverage for employees and their eligible dependents
Our wellness program offers eligibility into the discounted medical plan
Employees receive paid vacation, sick leave, and holidays
Generous retirement savings options are available
Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program.
Enjoy a Free Commute on SEPTA - Starting September 1, 2023, eligible City employees will no longer have to worry about paying for SEPTA public transportation.
Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships.
Company
City of Philadelphia
Philadelphia is the largest city in the Commonwealth of Pennsylvania, the fifth-most-populous city in the United States.
10001+ employees
H1B Sponsorship
City of Philadelphia has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (30)
2024 (13)
2023 (5)
2022 (15)
2021 (13)
2020 (8)
Funding
Current Stage
Late StageLeadership Team
A
Alan Burstein
Chief Surveyor
A
Alba Collazo-Irwin
Chief Deputy
Recent News
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