Veeva Systems · 8 hours ago
Services Engagement Manager - Safety Systems
United States
Full-time
Remote
Senior Level
$85K/yr - $170K/yr
5+ years expVeeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. The Services Engagement Manager is responsible for setting customers up for success and ensuring successful implementation of Veeva Vault Product, working closely with sales and services teams.
BiotechnologyCRMEnterprise SoftwareSoftware
Responsibilities
Align closely with the Sales, Strategy, and Services teams to design customer-specific Vault Safety implementation strategies, establish long-term success metrics and plans, and establish confidence in our ability to deliver
Set customer and internal stakeholder expectations correctly, focusing on long-term customer success
Position post-implementation support, training, and other Veeva solutions/offerings that may be needed for a successful customer experience
Work across Services teams and leaders to ensure successful delivery aligns to the delivered implementation plan and long-term customer strategy
Qualification
Required
5+ years of software implementation project planning and/or professional services management experience within the Life Sciences industry
2+ years in a consulting or professional services environment specific to Safety & Pharmacovigilance, including proven success in selling and managing small- and large-scale implementation programs
Consultative work style with the ability to build short- and long-term strategies to ensure customer success and continued evolution
Strong written and verbal communication skills, executive-level presence, and experience in facilitation
Ability to engage audiences of varying perception levels
Collaborative nature and the ability to partner cross-functionally in a highly matrixed environment
Content, cloud, and/or data management experience in Life Sciences
Ability to travel when required (up to 20%)
Direct experience partnering with customers in the Safety & Pharmacovigilance industry
SaaS / Cloud Experience
Background includes exposure to regulatory compliance and validation standards in the Life Sciences industry
Benefits
Medical, dental, vision, and basic life insurance
Flexible PTO and company paid holidays
Retirement programs
1% charitable giving program
Company
Veeva Systems
Veeva Systems Inc. is a leader in cloud-based software for the global life sciences industry.
5001-10000 employees
H1B Sponsorship
Veeva Systems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (101)
2024 (60)
2023 (52)
2022 (73)
2021 (55)
2020 (38)
Funding
Current Stage
Public CompanyTotal Funding
$7MKey Investors
Emergence Capital
2013-10-16IPO
2008-06-05Series Unknown· $4M
2007-02-06Angel· $3M
Leadership Team
Peter Gassner
Founder and CEO
Mitch Wallace
Retired - Co-Founder and VP Operations
Recent News
2025-12-07
2025-11-24
2025-11-21
Company data provided by crunchbase