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City of Chicago · 6 hours ago

PRINCIPAL OPERATIONS ANALYST

Chicago, IL

Full-time

Onsite

Senior Level, Lead/Staff

$83K/yr - $83K/yr

3+ years exp

The City of Chicago is seeking a Principal Operations Analyst for the Chicago Police Department's Strategic Initiatives Division. The role involves analyzing and improving operations through data-driven projects, developing analytical frameworks, and coordinating with various stakeholders to enhance departmental effectiveness.

Association

H1B Sponsor Likely

Responsibilities

Develops an extensive understanding of all software and analytical platforms in use by the department to support crime reduction activities and maintains compliance with FOIA requests and the Consent Decree

Meets with managers to identify the scope of problems and define the objectives of various studies and data-driven projects

Evaluates complex business and operational systems and drafts detailed flow charts and models to assess current methods and data processes

Develops and oversees the maintenance of our internal database used to collect and report on information gathered and constructs complex mathematical models based on data via computer applications and in-house software

Writes, reviews, and edits reports and manuals documenting study results and recommending changes to improve operations and possibly present new or revised processes, procedures, and work standards to managers and team members. This will be accomplished by designing computer applications and processes with SQL, Tableau, ESRI, and other tools

Researches and applies best practices, statistical techniques, and modeling methods to inform strategic planning and organizational improvements

Develops analytical frameworks and performance indicators to assess program effectiveness, track progress toward departmental goals, and evaluate community concerns

Develops and maintains dashboards to support data analysis, performance tracking, and transparency

Coordinates with internal divisions and external agencies to acquire and integrate relevant data to analyze crime patterns, consent decree compliance, emerging issues, and service delivery

Develops, presents, and facilitates the implementation of revised processes, procedures, work standards, and performance measurements

Monitors and documents the implementation of changes, evaluates effectiveness and recommends modifications as needed

Supports program implementation through collaboration with managers, consultants, and technical staff; defines specifications for automated systems and participates in developing tools or applications to replace manual operations

Qualification

SQLTableauData analysisStatistical techniquesPerformance indicatorsStrategic planningBusiness management consultingProject managementCommunication skillsCollaboration

Required

Graduation from an accredited college or university with a Bachelor's degree plus three (3) years of work experience in operations analysis, project management, strategic planning, program auditing or business management consulting

Graduation from an accredited college or university with a Master's degree plus two (2) years of work experience in operations analysis, project management, strategic planning, program auditing or business management consulting

Successful candidates must pass a drug screen and a background investigation

Persons offered employment must pass all pre-employment exams before appointment

Preferred

Previous experience using SQL to extract data from large, relational databases

Previous experience preparing charts and graphs that clearly communicate complex data and analysis. Including the use of visualization software such as Tableau or Microsoft Power BI

Previous experience reviewing and providing feedback on the analytical work products of other analysts and researchers

Company

City of Chicago

Glassdoor3.6

The city of Chicago provides services, programs and initiatives for Chicago residents, businesses, and visitors.

Founded in 1837

Chicago, Illinois, USA

10001+ employees

https://www.chicago.gov/city/en.html

H1B Sponsorship

City of Chicago has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2025 (6)

2024 (7)

2023 (1)

2022 (1)

2021 (1)

2020 (1)