IHG Hotels & Resorts · 2 months ago
Director of Transient Sales - Regent Santa Monica Beach
1700 Ocean Avenue, Santa Monica, CA, 90401, US
Full-time
Onsite
Lead/Staff, Director/Executive
$140K/yr - $170K/yr
5+ years expRegent Santa Monica Beach, part of IHG Hotels & Resorts, is seeking a Director of Transient Sales to oversee leisure sales initiatives for their ultra-luxury property. The role focuses on driving revenue through strategic sales plans, managing key accounts, and building relationships within the luxury travel market.
HospitalityHotelRestaurants
Responsibilities
Develop and implement comprehensive strategic sales plans to secure new corporate and leisure accounts, while simultaneously nurturing and expanding existing business relationships
Conduct thorough market research to identify, qualify, and pursue emerging business opportunities within the luxury travel sector
Effectively utilize IHG Global Sales partnerships to capture incremental business and expand the property's reach
Build, cultivate, and maintain strong, long-term relationships with key stakeholders including corporate travel managers, travel management companies, luxury travel advisors, Consortias and individual clients
Execute a proactive engagement strategy encompassing sales calls, curated familiarization (FAM) trips, targeted sales trips, and prominent trade show participation
Manage and grow a dedicated portfolio of assigned corporate and leisure accounts, ensuring consistent satisfaction and repeat business
Act as a brand ambassador for the resort at industry events, trade shows, and client meetings
Host site inspections and familiarization trips, showcasing the unique value proposition and unparalleled experiences offered by the ultra-luxury property
Deliver accurate sales activity reports, robust forecasts, and clear performance updates to senior management
Consistently exceed revenue targets through strategic prospecting, expert negotiation, and effective account management
Provide guidance, mentorship, and support to property-level leisure sales teams, ensuring consistency and excellence in execution
Monitor team booking goals and performance, offering coaching and development opportunities
Partner closely with internal teams—including Sales, Marketing, Events, and Operations—to ensure a seamless and exceptional experience for all clients and their guests
Demonstrate a deep understanding of luxury service culture and an unwavering commitment to upholding Regent brand standards
Qualification
Required
A minimum of 5-8 years of progressive sales experience in luxury hospitality, with at least 3-5 years in a senior leisure sales leadership role
Bachelor's Degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related field
Proven ability to lead, motivate, and develop high-performing teams in fast-paced environments
Strong skills in negotiation, presentation, and communication
Extensive experience working with high-end leisure markets, luxury travel agencies, and major luxury consortia
Deep understanding of the luxury travel market, guest expectations, and 5-star service standards
Ability to travel extensively domestically and internationally
A polished, professional, and approachable demeanor reflective of a luxury brand
Self-motivated, team-oriented, ambitious, and driven for sales success
Excellent problem-solving skills and a high level of attention to detail
Work flexible hours, including evenings, weekends, and holidays
Preferred
International sales experience and cultural fluency are often a plus
Benefits
Paid time-off
Wellness and sick time
Medical/dental/vision insurance
401k plan
Complimentary parking
Employee cafeteria meals
Hotel discounts worldwide
Access to a wide variety of discount programs
Company
IHG Hotels & Resorts
IHG Hotels & Resorts is a global hotel company with the mission of providing True Hospitality for Good.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Elie W. Maalouf
Chief Executive Officer
Dana Shefsky
Head of Customer and Partner Experience
Recent News
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2026-01-19
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2026-01-16
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