9th Way Insignia · 1 month ago
Release/Delivery Manager
United States
Full-time
Remote
Senior Level
$85K/yr - $119K/yr
6+ years exp9th Way Insignia is a service-disabled, veteran-owned small business focused on providing transformative technology to government customers. The Release/Delivery Manager will oversee project performance, manage staff, and ensure high-quality IT service delivery while adhering to federal regulations and cybersecurity standards.
AnalyticsInformation TechnologySoftware
No H1B
Security Clearance Required
Responsibilities
Responsible for all aspects of project performance and provides overall direction to all project activities and personnel
Formulate and enforce work standards, assigns project schedules, reviews work, supervises project personnel and communicates policies and organizational goals and objectives to all project personnel
Provide verbal and written skills required at all management levels to maintain complete project control
Identify risks and implement mitigation strategies to ensure project success
Ensure all projects adhere to federal regulations, VA policies and cybersecurity standards
Work with stakeholders, including VA leadership, healthcare providers, and external partners, to define project requirements and objectives
Provide regular updates to stakeholders on project status, risks, and outcomes
Act as a liaison between technical teams and non-technical stakeholders, translating business needs into actionable technical solutions
Lead and mentor IT teams, fostering a culture of collaboration and innovation
Monitor and evaluate team performance, ensuring accountability and continuous improvement
Identify skill gaps within the team and arrange for professional development or training
Ensure high-quality and reliable delivery of IT services to VA facilities and users
Respond to and resolve IT incidents and outages efficiently
Implement processes for ongoing improvement of IT service delivery
Contribute to the design and architecture of IT systems that enhance VA services
Stay informed about emerging technologies to recommend innovative solutions
Oversee integration of new systems with existing VA infrastructure
Establish and monitor key performance indicators (KPIs) to measure project and service delivery success
Provide detailed reports on project progress, financials, and outcomes to VA leadership
Qualification
Required
Bachelor's Degree in technical discipline; Associate's Degree and 4 years of experience; 8 years of experience in lieu of degree to meet education requirement
6 Years of experience in Delivery Management
Proficiency in release management methodologies
Strong leadership and project management skills (e.g., familiarity with Agile, Scrum, or PMP certification)
Use of GitHub for release management
Excellent leadership and interpersonal skills, with the ability to motivate and manage diverse teams
Strong problem-solving abilities and a proactive approach to issue resolution
Effective communication skills, both written and verbal, for conveying complex technical concepts to non-technical stakeholders
Detail-oriented mindset with a focus on delivering high-quality results
Must be authorized to work for any employer in the U.S
Must be able to obtain and maintain the required security clearance
Preferred
Government Experience
Benefits
Medical
Dental
Vision
Voluntary Life Insurance
401(k)
Basic Life A&D
STD
LTD
PTO
Telehealth
Paid holidays
FSA
HSA
Employee Assistance Program (EAP)
Traveling Assistance
Company
9th Way Insignia
9th Way Insignia is a service-disabled veteran-owned small business (SDVOSB) that provides results-oriented technical solutions to the federal government.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Steve Ikirt
Chief Executive Officer
Philip Vincenzes
Chief Technology Officer
Company data provided by crunchbase