Florida International University · 1 month ago
Temporary IT Lab Assistant
Miami, FL
Full-time
Onsite
Entry Level
$14/hr - $14/hr
2+ years expFlorida International University is a Top 50 public research university located in Miami. The IT team at the Nicole Wertheim College of Nursing & Health Sciences is seeking Temporary IT lab assistants to provide professional technical support for faculty and staff.
EducationHigher EducationPublic RelationsUniversities
Responsibilities
Performs network troubleshooting on equipment, hardware, and repair
Installs and configures local and network printers
Creates logs and tracks service requests through resolution, using a help desk incident tracking software
Assists with coordinating minor IT-related projects in the NWCNHS
Assist with backup and recovery procedures for workstations
Perform new system installations, software upgrades and security patches
Install/ troubleshoot MS applications, email, network and local printers
Assist users with Microsoft Office applications, log in scripts, file retrieval and provide extensive technical support
Set up A/V equipment for faculty/staff presentations and Zoom meetings
Assist with the maintenance of the computer labs and digital displays
Assist with video conferencing equipment setup
Manages computer lab workstations, ensuring all PCs remain updated with security patches and are complying as set forth by the FIU Department of IT Security
Qualification
Required
High school diploma and two (2) years of appropriate experience; OR an equivalent combination of relevant education and/or experience
Preferred
Requires prior completion of FIU Service Excellence training or completion within first 30 days
Customer service knowledge
Ability to work in team setting
Ability to take direction and work independently as needed
Experience with Windows Server 2012 and Mac OS knowledge helpful
Any Microsoft or CompTIA certifications are a plus
Benefits
As a temporary employee, you will not be eligible to participate in all employee benefit programs (e.g., paid leave, retirement, or tuition reimbursement).
Under the Patient Protection and Affordable Care Act (PPACA), a temporary employee who works on average 30 hours or more per week may be eligible to enroll in health care benefits.
As a temporary employee, you are also eligible to enroll in supplemental plans (e.g. dental, vision,) which requires full payment on your part.
Company
Florida International University
Florida International University is an American metropolitan public research university located in Greater Miami.
5001-10000 employees
H1B Sponsorship
Florida International University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (52)
2024 (50)
2023 (50)
2022 (42)
2021 (59)
2020 (45)
Funding
Current Stage
Late StageTotal Funding
$7.95MKey Investors
National Oceanic and Atmospheric AdministrationUS Department of EnergyNational Endowment for the Humanities (NEH)
2024-10-20Grant· $0.4M
2024-03-28Grant
2023-01-10Grant· $0.15M
Leadership Team
Kenneth C. Hall
Senior Vice President of University Advacement and CEO of the FIU Foundation
Pablo Ortiz
Interim Senior Vice President of Advancement and Chief Executive Officer of FIU Foundation
Recent News
News-Medical.Net
2026-01-23
2026-01-22
2025-12-21
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