Business of Home · 1 month ago
Sales Lead & Studio Operations Manager
Bronx, NY
Full-time
Onsite
Mid, Senior Level
$100K/yr - $160K/yrJ.M. Szymanski is a New York-based design studio producing one-of-a-kind furniture and architectural objects for the interior design trade. The Sales Lead & Studio Operations Manager is a senior leadership role responsible for driving revenue, overseeing client relationships, and ensuring smooth coordination between sales, clients, and production.
Digital MediaFurnitureHome DecorInterior Design
Responsibilities
Own monthly, quarterly, and annual sales targets across direct, trade, wholesale, and 3rd-party channels
Forecast performance, develop revenue strategies, and maintain accurate sales reporting
Manage the active client pipeline, CRM documentation, and all account communications
Identify new business opportunities and develop long-term client and partnership relationships
Serve as the primary contact for designers, architects, collectors, and industry partners
Respond to inquiries, prepare quotes, and guide clients through the full sales process
Close deals while maintaining exceptional ongoing client service
Communicate clearly about fabrication processes, lead times, materials, and constraints
Act as the strategic liaison between clients and the fabrication team
Lead weekly production meetings, set job priorities, and track progress on all active projects
Ensure all work meets the studio’s standards for precision, detail, and craftsmanship
Coordinate with the shipping department to ensure timely pickups and sample deliveries
Conduct final inspection of completed pieces, confirming accuracy and finish quality
Coordinate final approvals with clients and with Jake prior to photography or delivery
Work with the photography team to document completed and custom work for portfolios and archives
Maintain the studio-wide calendar, including meetings, milestones, production checkpoints, and internal reviews
Keep clients, fabricators, and leadership aligned on schedules and deadlines
Lead design meetings in the gallery or at client offices with confidence and clarity
Travel independently for select client meetings in key markets
Uphold a polished, professional presence that reflects the standa
Qualification
Required
Experience in a high-end design studio, gallery, or fabrication environment
Understanding of custom fabrication processes and material capabilities
Strong communication skills
Organizational discipline
Ability to maintain efficient workflows across departments
Experience in strategic sales planning
Ongoing client management experience
Oversight of production pipeline and quality control
Ability to refine internal systems and support operational structure
Experience in managing sales targets across direct, trade, wholesale, and 3rd-party channels
Ability to forecast performance and develop revenue strategies
Experience in managing client pipelines and CRM documentation
Ability to identify new business opportunities and develop long-term client relationships
Experience serving as a primary contact for designers, architects, collectors, and industry partners
Ability to respond to inquiries, prepare quotes, and guide clients through the sales process
Experience closing deals while maintaining exceptional ongoing client service
Ability to communicate clearly about fabrication processes, lead times, materials, and constraints
Experience acting as a strategic liaison between clients and fabrication teams
Ability to lead production meetings and track progress on active projects
Experience ensuring work meets standards for precision, detail, and craftsmanship
Ability to coordinate with shipping departments for timely pickups and deliveries
Experience conducting final inspections of completed pieces for accuracy and quality
Ability to coordinate final approvals with clients and leadership
Experience working with photography teams to document completed work
Ability to maintain a studio-wide calendar and keep stakeholders aligned on schedules
Experience leading design meetings with confidence and clarity
Willingness to travel independently for client meetings
Benefits
Full healthcare benefits
Generous paid time off
Company
Business of Home
Business of Home is the daily media of record for the home industry and the voice of authority for interior design professionals.
Founded in 2009
11-50 employees
Funding
Current Stage
Early StageTotal Funding
unknown2022-03-22Acquired
2009-01-01Pre Seed
Leadership Team
Amy Keiser
Senior Client Partner
Julia Johnston
Founder and President
Recent News
Home Textiles Today
2025-10-04
Company data provided by crunchbase