Director, Software Programs and Quality - Outcomes jobs in United States
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Itron, Inc. · 3 hours ago

Director, Software Programs and Quality - Outcomes

Itron, Inc. is innovating new ways for utilities and cities to manage energy and water. The Director of Programs and Quality is responsible for delivering new software products and solutions with high quality, leading a diverse team and ensuring alignment across various business units to meet customer needs and corporate goals.

Advanced MaterialsClean EnergyCommunications InfrastructureEnergyEnergy ManagementGovTechOil and GasSoftwareWater
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H1B Sponsor Likelynote

Responsibilities

Direct the Program Management Office (PMO), ensuring use of standardized tools (such as Azure DevOps), process documentation, quality metrics and efficiency metrics
Drive process and methodology standardization, auditing, and benchmarking across design, implementation, test and deployment
Refine our processes and standards for how we release new products to customers and deliver results that enable those customers to serve as vocal references to industry
Influence and advance product and process refinement initiatives to ensure solutions have broad market adoption, driving scalable growth and positioning the Outcomes organization to meet long-term corporate goals
Develop and implement holistic quality assurance strategies and end-to-end testing plans to validate Outcomes solutions—integrating products from Itron and third-party partners—ensuring they meet rigorous internal standards and exceed customer expectations
Participate in cross-functional teams to improve R&D process efficiency, increase throughput, optimize product lifecycles (PLC), and streamline new product introduction (NPI)
Clarify process accountability gaps within Outcomes to ensure seamless execution and ownership
Coordinate R&D program goals, dashboards, and KPIs to maximize product reliability and minimize overall costs
Foster collaboration within Outcomes and across Itron to improve cycle time, improve quality, increase organizational efficiency and improve customer satisfaction

Qualification

Program ManagementQuality AssuranceAgile MethodologyAnalytical SkillsSoftware SystemsEmbedded FirmwareProject ManagementCustomer SatisfactionProcess ImprovementLeadershipStrategic MindsetCollaboration

Required

Bachelor's degree in engineering or a related field
Strategic mindset with the ability to make critical decisions that drive organizational success
Strong analytical and project management skills
At least 10 years' experience in hands-on product development
5+ years' experience in managing teams distributed globally
Demonstrated success in previous global leadership roles
Proven ability to influence large, complex organizations
Experience with software systems, embedded firmware, and solutions that involve integration between cloud-based software and widely-deployed hardware products

Preferred

MBA highly preferred
Knowledge of, and preferably certification in, Agile or SAFe methodologies; experience with Six Sigma a plus

Company

Itron, Inc.

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Itron enables utilities and cities to safely, securely and reliably deliver critical infrastructure services to communities in more than 100 countries.

H1B Sponsorship

Itron, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (54)
2024 (31)
2023 (44)
2022 (55)
2021 (34)
2020 (40)

Funding

Current Stage
Public Company
Total Funding
$700M
2024-06-17Post Ipo Debt· $700M
1993-11-04IPO

Leadership Team

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Thomas Deitrich
President & CEO / COO
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Brian McGuigan
Director Smart Cities, EMEA
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Company data provided by crunchbase