U.S. Bank · 1 month ago
Performance Excellence Specialist 1
Salt Lake City, UT
Full-time
Hybrid
Senior Level
$98K/yr - $116K/yr
5+ years expU.S. Bank is on a journey to help customers and businesses make better financial decisions. The Performance Excellence Specialist will participate in developing and implementing retail banking strategies to enhance client engagement and drive performance improvements.
BankingFinancial ServicesInsuranceMortgageWealth Management
Responsibilities
Facilitates key strategic performance improvement activities to drive achievement of organizational goals
Translates overarching Sales Effectiveness strategy into tactical deliverables
Analyzes performance results and identifies trends to formulate and recommend an appropriate performance improvement approach
Evaluates and identifies the current and emerging skills, competencies and behaviors required to achieve desired results and prepares for future talent needs
Partners with the Market Leaders and Retail teams to implement consumer focused strategies that result in meaningful customer relationships
Comfortable in a matrix reporting relationship
Takes appropriate steps to follow up on issues identified either through data analysis or field visits
Demonstrates subject matter expertise and insights into the use of training and recognition activities occurring in the market
Demonstrates proficiency in applying principles, concepts, and techniques of quality/performance improvement
Ability to quickly develop and maintain productive relationships with assigned employee group
Qualification
Required
Bachelor's Degree or the equivalent work experience
Five years relevant experience in retail banking management, overseeing multiple branches within a geographic area
Preferred
Strong understanding and application of Performance Improvement skills
Thorough understanding of banking regulations and policies
Thorough knowledge of U.S. Bank's products, services and operations
Ability to interact effectively with all levels of management
Excellent project management and financial skills
Strong analytical, planning and organizational skills
Excellent verbal and written communication and presentation skills
Benefits
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Company
U.S. Bank
At U.S.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$991MKey Investors
U.S. Department of the TreasuryMitsubishi UFJ Financial Group
2023-09-29Post Ipo Debt· $55M
2023-08-03Post Ipo Debt· $936M
1978-01-13IPO
Leadership Team
John C Stern
CFO
Shruti Patel
Executive Vice President & GM, CPO- Business Banking segment
Recent News
2026-01-22
2026-01-20
2026-01-20
Company data provided by crunchbase