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USAJOBS · 1 month ago

Apprentice Field Service Technician, NF-03/RPT

Sigonella Sicily, Italy, USA

Full-time

Onsite

Entry Level

$35K/yr - $38K/yr

1+ years exp

The Army Recreation Machine Programs (ARMP) is seeking an Apprentice Field Service Technician to support their operations. The role involves cash collection from gaming equipment, performing minor repairs, and maintaining records, while working under the supervision of field operations management.

ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency

No H1B

U.S. Citizen Only

Responsibilities

Works under the direct supervision of the field operations manager and/or supervisory technician in support of the Army Recreation Machine Program (ARMP)

Performs all required cash collections of gaming and non-gaming equipment using a data collection device or handwritten documents

Performs automated cash machine (ACM) count-downs and fills

Counts and records all coin and currency counts in the presence of a location representative

Checks, verifies, and records all machine bookkeeping data and prepares all required drop documentation

Upon completion of collections and fills, ensure that all data uploads are complete, documentation is accurately prepared, and it is filed as established by the field office operations manager

Verify, process, and authorize payment of gaming machine jackpots, ensuring all required documentation is completed and filed

Performs cleaning of all gaming and non-gaming equipment as directed by, and under the supervision of, the field office operations manager, the supervisory technician, or the regional manager

Troubleshoots and performs minor repairs on gaming and amusement equipment, ACM, card dispenser (ITC), and associated peripheral equipment under the direct supervision of the field office manager, the supervisory technician, or regional manager

This includes, but is not limited to, setup options, monitor adjustment, troubleshooting, and operational inspections

Upgrades and installs game conversion kits on existing gaming and non-gaming equipment

Assists with the installation, support, and maintenance of all ARMP-operated equipment

This includes but is not limited to FIS and PIS networks under the direct supervision of the field office manager, the supervisory technician, or regional manager, and in coordination with other ARMP departments

Moves and installs all field operation equipment

Serves as a liaison between internal ARMP departments, outside agency representatives, and the field office operations manager

Performs other duties as assigned

Qualification

Cash collectionTroubleshootingMinor repairsEquipment installationCommunication skills

Required

High School graduate or equivalent

All candidates (to include current employees) are required to include transcripts with their application package

Only education from accredited and pre-accredited institutions will be accepted

Foreign education must be evaluated for equivalency in the United States

Applicants must be U.S. citizens, hold a valid U.S. passport, and be at least 18 years of age

A pre-employment physical is required

Must be willing to work irregular work schedule (nights/weekends/holidays)

Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration

Successful completion of an on-the-job training certification program in cash collection, gaming/no gaming equipment, ARMP network within 1 year of employment

Typical work requires considerable and strenuous physical exertion, such as frequent climbing of ladders, lifting objects over 45 pounds or over, crouching or crawling in restricted areas

May be required to drive in adverse conditions

Must have a valid U.S. vehicle operator's license and vehicle operator's license in host country where employed

Work experience directly related to the duties described above

A high school diploma or equivalent is required