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NetSuite · 1 month ago

Project Manager - Products ERP Implementations - NetSuite

United States

Full-time

Remote

Senior Level

6+ years exp

NetSuite is a leading provider of cloud-based business management software. The Project Manager will oversee the delivery of NetSuite’s Professional Services implementations, ensuring projects are completed on time and within scope while maintaining high customer satisfaction.

Cloud ComputingComputerCRMiOSSaaSSoftware

No H1B

Responsibilities

The Project Manager will primarily be responsible for managing the delivery of NetSuite’s Professional Services implementations of the on-demand NetSuite application

Under NetSuite’s SuiteSuccess Methodology guidance, the resource will drive the delivery of NetSuite’s Professional Services engagements according to the agreed-upon scope, time, and budget – all while ensuring the highest degree of customer satisfaction

The Project Manager is a key player in managing, tracking, and communicating the progress of projects and ensuring the quality delivery of Oracle NetSuite’s Professional Services

The Project Manager will manage multiple concurrent projects and will work with several resources within a matrix environment

From Initiation through to completion, the Project Manager will be responsible for planning customer-specific engagements, managing the business requirements development, review, and signoff process, managing the execution of results while controlling scope, driving the change management process when needed, and ensuring timely resolution of discrepancies and project roadblocks

From initiation through to completion, the Project Manager will be responsible for the construction, presentation, and signoffs of key deliverables such as Project Kickoffs, Project Plans, Change Orders, regular Status and Risk reports

They will also facilitate planning sessions at various stages of the project lifecycle

Critical to the success of this role will be the setting and management of customer expectations in regards to project scope, the NetSuite delivery model, stakeholder roles and responsibilities, timelines, critical issue and change management processes, communication, and risk management plans

Qualification

NetSuite ERP implementationClient managementProject ManagementCloud platform experienceMicrosoft ProjectAccounting practicesRetail industry experienceStakeholder managementChange managementRisk managementSoft skills

Required

6 to 10+ years of experience in a relevant role

Applicants are required to read, write, and speak English

Preferred

Strong Project Manager role experience, including a significant portfolio of full lifecycle ERP solutions or comparable software delivery implementations

Cloud platform experience is strongly preferred

NetSuite solution experience is a plus

At least 5 years of cumulative relevant role experience, ideally with a software vendor and/or professional services practice

Previous NetSuite ERP implementation experience preferred

Strong client management skills and the ability to work with multiple concurrent customers to develop and manage an implementation plan

Demonstrated experience in translating customer business requirements into workable world-class software solutions

Demonstrated experience working with Sales, Account Management, and Executive stakeholders

Significant Products solution domain experience with experience within Retail or Apparel industries preferred

Experience developing work-breakdown structures and project plans, ideally using Microsoft Project

Excellent understanding of common industry-standard business practices as related to Accounting (Accounts Receivable, Accounts Payable, General Ledger, Invoicing), Inventory Management (Item Strategy, Purchasing and Fulfillment), Demand Planning/Materials Resource Planning, support (Cases Management and Territory Management) as well as Sales Management

Formal Project Management methodology training, with significant practical use

Certifications such as the Project Management Professional (PMP) are a plus

Ability to travel on a modest to moderate basis, as appropriate