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Four Seasons Hotels and Resorts · 7 hours ago

Director of Catering and Conference Services

New Orleans, LA

Full-time

Onsite

Lead/Staff, Director/Executive

5+ years exp

Four Seasons Hotels and Resorts is a luxury hotel company that emphasizes exceptional guest experiences and a world-class employee culture. They are seeking a Director of Catering and Conference Services who will lead the catering and conference services department, ensuring effective communication and maximizing revenue potential through upselling and event management.

HospitalityHotelLeisureRental PropertyTravel

No H1B

Responsibilities

Maintain and monitor the accuracy and effectiveness of all written communication from catering and conference services managers and support staff for our external customers as well as internal team

Actively prospect and solicit, develop and maintain catering accounts through personal sales calls, trade shows, and on-site entertainment. Supervise the execution of banquet events

Finalize the requirements of Four Seasons internal events as well as personally booked catering events while maximizing revenue potential through upselling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event

Ensuring accuracy of Banquet Checks and provide bill review on completion of program or event

Managing challenges and glitches that arise while groups are on property and finding solutions, keeping Director of Marketing and Planning Committee fully informed on all unusual matters so that prompt corrective action can be taken where appropriate