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Brown & Brown · 2 hours ago

Commercial Lines Account Manager

Tacoma, WA

Full-time

Onsite

Entry, Mid Level

$55K/yr - $75K/yr

2+ years exp

Brown & Brown is seeking a Commercial Lines Account Manager to join their growing team in Tacoma, WA. The role serves as the primary service contact for clients, managing an assigned book of small commercial accounts and providing day-to-day services such as renewal coordination and customer support.

Insurance

Hiring Manager

Alyssa Jones

Responsibilities

Service and maintain an assigned book of small commercial accounts (under $5K revenue)

Provide responsive and professional customer service support for small commercial clients

Maintain accurate and timely documentation of communications and insurance documents as required

Collaborate with Producers and Marketing to achieve goals for new and renewal business within the small commercial segment

Build and maintain strong relationships with clients and internal team members

Review, analyze, and resolve policy and coverage-related concerns for small commercial clients

Consistently meet all Brown & Brown established quality control procedures and timelines

Prepare proposals, summaries, and other client-facing documents as requested

Actively represent Brown & Brown’s commitment to community and client service through participation in social, civic, and trade organizations

Qualification

Property & Casualty licenseCommercial lines insuranceImageRight & AMS experienceInsurance systems proficiencyManagement operating systemsHigh volume account managementMicrosoft Tools proficiencyCommunication skillsStrategic thinkingCollaborative work