Mortgage Operations Manager jobs in United States
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PENNYMAC · 1 month ago

Mortgage Operations Manager

positionSt. Louis, MO
timeFull-time
remoteOnsite
seniorityMid, Senior Level
money$65K/yr - $100K/yr
date5+ years exp

Pennymac is a specialty financial services firm focused on the production and servicing of U.S. mortgage loans. The Mortgage Operations Manager will monitor workflows, develop process improvements, and manage team goals to ensure service levels are met.

BankingFinanceFinancial ServicesLendingMortgage
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H1B Sponsor Likelynote

Responsibilities

Effectively leverage resources to monitor queue performance, identify patterns and trends causing issues and work towards business solutions
Develop new and more innovative, efficient processes to improve overall end to end cycle times or improve quality
Support, recommend and implement technology initiatives
Be responsible for communicating monthly results to Management on departmental performance objectives
Act as the main point of escalation for all issues within the function
Perform capacity and staff planning to ensure adequate service levels are met
Perform other related duties as required and assigned
Demonstrate behaviors which are aligned with the organization’s desired culture and values

Qualification

Mortgage experienceMicrosoft OfficeProcess developmentWorkflow managementTeam managementCommunication skillsProblem-solving

Required

Bachelor's degree or equivalent work experience
5+ years of relevant work experience
Advance knowledge of Microsoft Office (Excel, Access, Word and PowerPoint)
Mortgage experience is required

Preferred

Understanding of core appraisal process for conventional, FHA, and VA loans a plus

Benefits

Comprehensive Medical, Dental, and Vision
Paid Time Off Programs including vacation, holidays, illness, and parental leave
Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)
Retirement benefits, life insurance, 401k match, and tuition reimbursement
Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships

Company

PENNYMAC

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Pennymac is a home loan lending company that offers financial services.
dateFounded in 2008
location
Westlake Village, California, USA
people-size1001-5000 employees
web-link
https://www.pennymac.com

H1B Sponsorship

PENNYMAC has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (48)
2024 (42)
2023 (33)
2022 (44)
2021 (65)
2020 (34)

Funding

Current Stage
Public Company
Total Funding
$2.33B
2025-12-11Post Ipo Debt· $75M
2025-08-07Post Ipo Debt· $650M
2024-05-20Post Ipo Debt· $850M

Leadership Team

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Amar Nadig
Senior Vice President of Enterprise Data
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Kevin Ryan
Senior Managing Director and Chief Strategy Officer
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Recent News

MarketScreener
Pennymac Financial Services Insider Sold Shares Worth $464,689, According to a Recent SEC Filing
2025-12-20
HousingWire.com
Inside Pennymac’s Texas expansion and its push for top mortgage talent
2025-12-16
HousingWire.com
Mortgage industry backs LLPA changes but is divided over priorities
2025-11-06
Company data provided by crunchbase