San Antonio Shoemakers (SAS) ยท 1 month ago
Director of Retail Operations
SAN ANTONIO, TX, US
Full-time
Onsite
Director/Executive
10+ years expSan Antonio Shoemakers (SAS) is a premier American manufacturer of high quality footwear based in San Antonio, Texas. They are seeking a Director of Retail Operations to lead the daily functions of the retail team, ensuring seamless operations and enhancing the customer experience through strong leadership and operational knowledge.
Manufacturing
Responsibilities
Oversee and manage development and growth strategies for retail stores
Lead, mentor, and support the retail operations team including the retail corporate office and senior district managers. Ensure a collaborative, high-performance culture focused on achieving operational goals
Oversee ongoing projects and daily activities for department to ensure alignment with company policies and standards as well as the top 4 initiatives identified by the Head of Retail
Oversee, manage, and implement improvements in inventory management, order processing, and logistics
Evaluate retail workflows and systems to identify inefficiencies and recommend solutions
Partner with cross-functional teams to streamline processes
Provide regular reporting, including key performance indicators (KPIs), to the Head of Retail
Leverage data insights to inform strategic decisions and improve operational outcomes
Cultivate strong relationships with key clients, partners, and stakeholders
Assist Head of Retail with contract negotiation and terms to maximize value and service quality
Create improved onboarding training programs to ensure all staff receive proper training to provide the level of service expected at our stores
Design and implement training programs to enhance team capabilities and support career growth
Ensure staff are well-informed on new products, policies, and operational updates through regular communication
Work with Head of Retail to ensure the short-term and long-term goals are translated into actionable plans
Qualification
Required
Bachelor's degree in Business Administration, Retail Management, or a related field
Minimum of 10 years of experience in retail operations, with proven leadership experience
Demonstrated success in team development and operational improvement
Strong analytical and problem-solving skills
Excellent communication and interpersonal abilities
Ability to manage multiple priorities in a fast-paced environment
Proficiency in retail management systems and Microsoft Office Suite
Company
San Antonio Shoemakers (SAS)
In 1976, San Antonio Shoemakers (SAS) started a quiet revolution in footwear offering superb craftsmanship and extraordinary comfort.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase