Yale New Haven Health · 1 month ago
Information Associate
New Haven, CT
Full-time
Onsite
Entry, Mid Level
2+ years expYale New Haven Health is dedicated to providing quality healthcare, and they are seeking an Information Associate to support the nursing management and patient care team. The role involves managing communications, medical records, and providing clerical assistance to ensure efficient department functioning and customer satisfaction.
Health Care
Responsibilities
Screens and refers incoming phone calls and directs patients and families to ensure that accurate and timely department communication is facilitated and that the Department is represented in a positive manner
Provides all support and clerical assistance to patients, families, staff (both departmental and hospital), and community contacts with the greatest consideration and highest regard for customer satisfaction as observed by supervisor
Develops and performs a variety of duties in support of staff and enhances the efficient functioning of the department
Maintains the department's statistic including updates, reports, communications, census to staff and management team as observed by the supervisor
As required by supervisor, performs related duties within the department
Shares responsibility for inventory of all office supplies and forms to ensure efficient utilization of department resources and staff time as observed by the supervisor
Demonstrates commitment to personal career growth and competency to facilitate personal growth and job satisfaction as observed by the supervisor
Assists in the cross-training of new employees on the functions of the support staff as observed by the supervisor
Qualification
Required
Graduation from high school, including or supplemented by secretarial coursework, or equivalent training and experience
Two (2) to three (3) years administrative clerical experience preferably in a patient care environment
Prior computer usage required
Excellent communications, interpersonal, coordinative, and organizational skills
Ability to read computer screens, forms, and other documents and follow written and oral instructions
Ability to write clearly and legibly
Ability to make simple mathematical computations
Substantial keyboarding skills
Ability to work in a fast-paced, changing environment
Ability to respond to unpredictable, changing situations and needs (including clinical crises on the unit and otherwise stressful situations and interactions) with sound judgment and excellent customer relation skills
Company
Yale New Haven Health
Yale New Haven Health is making it easier for people to access the latest medical treatments, advanced research and innovations through our five outstanding hospitals – Yale New Haven, Bridgeport, Greenwich, Lawrence + Memorial and Westerly – and our affiliation with the prestigious Yale University and its highly-ranked Yale School of Medicine.
10001+ employees
H1B Sponsorship
Yale New Haven Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (1)
2022 (4)
2021 (6)
2020 (4)
Funding
Current Stage
Late StageLeadership Team
Christopher O’Connor
Chief Executive Officer
Oliver Mayorga
SVP, Chief Medical Officer - Yale New Haven Health, Lawrence + Memorial Hospital/Westerly Hospital
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