Vessel Operations IT Support Specialist jobs in United States
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Milestone Technologies, Inc. · 10 hours ago

Vessel Operations IT Support Specialist

positionLong Beach, CA
timeFull-time
remoteOnsite
seniorityMid Level
money$80K/yr - $95K/yr
date3+ years exp

Milestone Technologies, Inc. is a global IT managed services firm focused on digital transformation and operational agility. They are hiring a Vessel Operations IT Support Specialist to provide IT applications support in the transportation sector, specifically focusing on vessel operations and various software systems.

Application Performance ManagementConsumer ElectronicsInformation Technology
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H1B Sponsor Likelynote

Responsibilities

General IT Ops with focus on Vessel
Support ABB and remote table protocols for STS Cranes
Support ABB OCR system
Support and test Navis’ N4 & XPS software
Support TBA (Kone) TEAMS software for the automated guided vehicles
Support FMDS, Battery management system, and fence control system for the automated guided vehicles
Knowledge on the tools mentioned above

Qualification

Vessel operations experienceMaritime business knowledgeABB supportNavis N4 & XPS softwareHelp Desk Tickets (Jira)Inventory management principlesSplunk Monitoring DashboardMicrosoft 365Communication skillsAttention to detailOrganizational skills

Required

Minimum 3 years of operations experience in shipping or transportation (Vessel)
Must be familiar with maritime business knowledge
Ability to upgrade software based upon instructions provided by Software Vendor operational manual and complete tasks within designated timeframe
Managing work using Help Desk Tickets (Jira Service Desk)
Understand overall vessel operations processes to support EDI and billing issues
Understanding of inventory management principles and global logistics practices
Ability to navigate Splunk Monitoring Dashboard to review possible issues
Ability to review and update relevant Documentation using Confluence
Must have experience with Microsoft 365 (including TEAMS)
Strong written and verbal communication skills
Strong attention to detail and organizational skills, including the ability to follow a detailed

Preferred

Support TBA (Kone) TEAMS software for the automated guided vehicles
Support FMDS, Battery management system, and fence control system for the automated guided vehicles
Knowledge on the tools mentioned above
Understanding of Splunk query is a plus
Familiar with setting up emulations for staging (running scripts, clearing baselines, etc.) is a plus!

Company

Milestone Technologies, Inc.

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Milestone Technologies is a global IT Services and Digital Solutions company based in Silicon Valley that helps hundreds of leading corporations deliver technology around the globe.
dateFounded in 1997
location
Fremont, California, USA
people-size1001-5000 employees
web-link
http://www.milestonepowered.com

H1B Sponsorship

Milestone Technologies, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (4)
2022 (2)
2021 (3)
2020 (5)

Funding

Current Stage
Late Stage
Total Funding
$42.5M
Key Investors
H.I.G. Capital
2022-12-13Acquired
2015-08-11Private Equity· $42.5M

Leadership Team

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Sameer Kishore
President and Chief Executive Officer
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Mayank K Agrawal
Chief Financial Officer
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Recent News

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Company data provided by crunchbase